Networker

[Networker] Other back-up products besides NetWorker

2008-12-19 06:22:30
Subject: [Networker] Other back-up products besides NetWorker
From: tkimball <networker-forum AT BACKUPCENTRAL DOT COM>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Fri, 19 Dec 2008 06:20:43 -0500
There are too many people to quote for responses.  :)

I'll start here:


Rutherford, Rodney wrote:
> 
> You really need to look at:
> 
>       - what platform you wish to run the server on
>       - what backup hardware you wish to use
>       - what OSes are going to be backed up   
>       - what applications are going to be backed up
> 
> Which translates to which product supports all that, and what is
> their cost.  And then most importantly:
> 
>       - what experience do your admins have
> 
> If you were starting fresh, with no experience to build from, you
> could just throw a dart and be just as effective.
> 


There is another thing to consider here, and no one's mentioned much:  What is 
the cost of (vendor) support?

We don't use EMC's Networker; We use Sun's.  The reason was simple:  We're a 
high-level Sun reseller.  In pricing out Sun support contracts for Networker 
and NetBackup some 8 years ago, Networker won hands down, full stop (it still 
does, despite the Tier 5 DBO).  And it was icing on the cake that (at 2 AM 
Eastern no less!) I have good to excellent phone support.

However, I still experience stan's support woes at times, which can be slow as 
treacle.  I have to open a Sun case - which in turn can become a Legato (now 
EMC) RFE or bug case.  But on balance I've been happy.

[This is, btw, despite the fact that the local techs who visit on high-level 
sales stuff (usually NDA things) may not know anything about Networker, and 
talk in terms of NetBackup.  This makes pre-sales footwork a must in dealing 
with Sun & Networker.]


As to the scripting side-discussion, I'm more in-line with those who feel 
Networker should still have the ability to be customized with the help of 
command-line tools.  In fact, I'm one of the folks who want full read access 
into the Server databases - we're a Sybase shop, and so working with 
AlphaStor's internal DB has been rather simple - and more than a bit revealing.

While I do feel that it would be great to have better tools GUI-side on 
Networker, it should not be the end-all/be-all.  There are edge cases after all 
(some severe, like mine) that can be easily enough fixed with a script or two, 
a little training here and there, and some half-decent documentation 
(preferably vetted through a couple rounds of audits, as well as an emergency 
or two).


Scaling:  We do some rather exotic things (in today's eyes anyway) with 
Networker, and its held up very well.  So far, the big issue I've seen is 
trying to push the data fast enough to an individual tape drive, which is a 
common problem to every product really (especially when its the *client* that 
has become your bottleneck).  We solved that by implementing a massive disk 
array behind the tapes, a full 2 years before VTLs even existed.  I don't 
regret that today, but will give me future headaches if current feature 
trending - away from adv_file - continue.


'FOSS' [Free/Open Source Software] alternatives:  Several months ago I was 
looking over Amanda as a possible way to handle our occasional 'one-off backup' 
items, and saving a few client licenses in the bargain.  I was surprised how 
far the product had come since I initially heard of it (again, about 8 years 
ago), and if we didn't require manual backups so badly, I would be prepared to 
setup a DR site backup using Amanda instead of Networker.  They of course have 
a 'paid support' version (Zmanda) which apparently Sun touts as the best way to 
backup MySQL.  *roll eyes*

Cynicism aside, when comparing alternatives to 'high-end' software like 
Networker, NetBackup, Simpana, etc its not a bad idea to see what else is 
around nowadays.  You may be pleasantly surprised.

--TSK

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