ADSM-L

Re: [ADSM-L] TSM Server 7.1.4 woes

2016-04-28 09:17:18
Subject: Re: [ADSM-L] TSM Server 7.1.4 woes
From: Michael Prix <mp AT RS6000.DARKTECH DOT ORG>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Thu, 28 Apr 2016 15:15:31 +0200
Hello Andrew,

setting QUIET resolved all problems, down to ADSM 2.1.8 :-)
Thank you very much for your time and efforts. It is always a pleasure to get
immediate help beyond the scope of the normal support lines. 
Just for curiosity: What's the difference in the selection of an object
between VERBOSE and QUIET to generate such a reaction?

-- 
Michael Prix
On Mi, 2016-04-27 at 13:46 -0400, Andrew Raibeck wrote:
> Follow-up:
> 
> Can you put the QUIET option in the client options file, then try the
> restore again? This is without upgrading the client software.
> 
> Let me know if this enables a successful restore from tape.
> 
> Best regards,
> 
> Andy
> 
> ____________________________________________________________________________
> 
> Andrew Raibeck | IBM Spectrum Protect Level 3 | storman AT us.ibm DOT com
> 
> IBM Tivoli Storage Manager links:
> Product support:
> https://www.ibm.com/support/entry/portal/product/tivoli/tivoli_storage_manag
> er
> 
> Online documentation:
> http://www.ibm.com/support/knowledgecenter/SSGSG7/landing/welcome_ssgsg7.htm
> l
> 
> Product Wiki:
> https://www.ibm.com/developerworks/community/wikis/home/wiki/Tivoli%20Storag
> e%20Manager
> 
> "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 2016-04-27
> 12:54:02:
> 
> > From: Andrew Raibeck/Hartford/IBM@IBMUS
> > To: ADSM-L AT VM.MARIST DOT EDU
> > Date: 2016-04-27 12:57
> > Subject: Re: TSM Server 7.1.4 woes
> > Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
> > 
> > Hi Michael,
> > 
> > I am looking further into this, but have you tried the latest 6.1 client
> > level? I tested 6.1.0.0, and I get the same error you do (backing up to
> LTO
> > tape). I tried the restore with 6.1.5.0 and it was successful.
> > 
> > server: 7.1.4 on AIX
> > client: 6.1.0.0 on Windows 7 (backup and first restore test)
> > client: 6.1.5.0 on Windows 7 (restore of file backed up with 6.1.0.0 was
> > successful)
> > 
> > Regards,
> > 
> > Andy
> > 
> > 
> ____________________________________________________________________________
> 
> > 
> > Andrew Raibeck | IBM Spectrum Protect Level 3 | storman AT us.ibm DOT com
> > 
> > IBM Tivoli Storage Manager links:
> > Product support:
> > 
> https://www.ibm.com/support/entry/portal/product/tivoli/tivoli_storage_manag
> er
> 
> > 
> > Online documentation:
> > 
> http://www.ibm.com/support/knowledgecenter/SSGSG7/landing/welcome_ssgsg7.htm
> l
> 
> > 
> > Product Wiki:
> > https://www.ibm.com/developerworks/community/wikis/home/wiki/Tivoli%
> > 20Storage%20Manager
> > 
> > "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 2016-04-27
> > 09:43:00:
> > 
> > > From: Michael Prix <mp AT RS6000.DARKTECH DOT ORG>
> > > To: ADSM-L AT VM.MARIST DOT EDU
> > > Date: 2016-04-27 09:44
> > > Subject: Re: TSM Server 7.1.4 woes
> > > Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
> > > 
> > > Hello Andrew,
> > > 
> > >   yes, you are correct ANS4035W ist the correct message.
> > > As of your suggestions, we did some backups and restores and found out
> > that
> > > this error only appears if the object resides on tape. It doesn't
> matter
> > if
> > > tape is primary, copy or nextstoragepool.
> > > 
> > > This error appears on Windows, Linux (x and p) and AIX clients up to
> and
> > > including Client Version 6.1.x.y (other OS and Versions still testing)
> > working
> > > with Linux (x and p), AIX and Windows servers.
> > > 
> > > ANE4035W reported in Actlog.
> > > 
> > > --
> > > Michael PrixOn Mi, 2016-04-27 at 08:38 -0400, Andrew Raibeck wrote:
> > > > And another question:
> > > > 
> > > > I think the message is on the client, ANS4035W (not ANR4035W)? When
> the
> > > > problem occurs, are there any messages displayed in the server
> activity
> > log
> > > > that would seem to correspond with this issue?
> > > > 
> > > > Andy
> > > > 
> > > > 
> > 
> ____________________________________________________________________________
> 
> > 
> > > > 
> > > > Andrew Raibeck | IBM Spectrum Protect Level 3 | storman AT us.ibm DOT 
> > > > com
> > > > 
> > > > IBM Tivoli Storage Manager links:
> > > > Product support:
> > > > 
> > 
> https://www.ibm.com/support/entry/portal/product/tivoli/tivoli_storage_manag
> 
> > 
> > > > er
> > > > 
> > > > Online documentation:
> > > > 
> > 
> http://www.ibm.com/support/knowledgecenter/SSGSG7/landing/welcome_ssgsg7.htm
> 
> > 
> > > > l
> > > > 
> > > > Product Wiki:
> > > > 
> > 
> https://www.ibm.com/developerworks/community/wikis/home/wiki/Tivoli%20Storag
> 
> > 
> > > > e%20Manager
> > > > 
> > > > "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 
> > > > 2016-04-27
> > > > 08:36:23:
> > > > 
> > > > > From: Andrew Raibeck/Hartford/IBM@IBMUS
> > > > > To: ADSM-L AT VM.MARIST DOT EDU
> > > > > Date: 2016-04-27 08:37
> > > > > Subject: Re: TSM Server 7.1.4 woes
> > > > > Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
> > > > > 
> > > > > Hello Michael,
> > > > > 
> > > > > On what type of media does the backup data reside? Does this
> restore
> > > > issue
> > > > > occur when the data is on:
> > > > > 
> > > > > * Disk (random access, device class DISK)
> > > > > * Disk (sequential, device class FILE)
> > > > > * Tape (a tape device class)
> > > > > * Next generation storage pool
> > > > > 
> > > > > What type (operating system, e.g., Windows, AIX, Linux) of clients
> do
> > you
> > > > > know to be affected?
> > > > > 
> > > > > Best regards,
> > > > > 
> > > > > Andy
> > > > > 
> > > > > 
> > > > 
> > 
> ____________________________________________________________________________
> 
> > 
> > > > 
> > > > > 
> > > > > Andrew Raibeck | IBM Spectrum Protect Level 3 | storman AT us.ibm DOT 
> > > > > com
> > > > > 
> > > > > IBM Tivoli Storage Manager links:
> > > > > Product support:
> > > > > 
> > > > 
> > 
> https://www.ibm.com/support/entry/portal/product/tivoli/tivoli_storage_manag
> 
> > 
> > > > er
> > > > 
> > > > > 
> > > > > Online documentation:
> > > > > 
> > > > 
> > 
> http://www.ibm.com/support/knowledgecenter/SSGSG7/landing/welcome_ssgsg7.htm
> 
> > 
> > > > l
> > > > 
> > > > > 
> > > > > Product Wiki:
> > > > > 
> https://www.ibm.com/developerworks/community/wikis/home/wiki/Tivoli%
> > > > > 20Storage%20Manager
> > > > > 
> > > > > "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on
> 2016-04-26
> > > > > 07:03:38:
> > > > > 
> > > > > > From: Michael Prix <mp AT RS6000.DARKTECH DOT ORG>
> > > > > > To: ADSM-L AT VM.MARIST DOT EDU
> > > > > > Date: 2016-04-26 07:04
> > > > > > Subject: TSM Server 7.1.4 woes
> > > > > > Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
> > > > > > 
> > > > > > Hello all,
> > > > > > 
> > > > > >   it is well known that older clients are out of support, but
> still
> > > > > continue
> > > > > > to work with the capabilities they were designed for.
> > > > > > Now I and some colleagues of mine upgraded customers to TSM 7.1.4
> > and
> > > > > 7.1.5,
> > > > > > with client-versions ranging from 5.5 to 7.1, and all of a sudden
> > all
> > > > > clients
> > > > > > <=6.1 can still backup to the server, but aren't any longer able
> to
> > > > > > restore/retrieve files. ANR4035W is reported.
> > > > > > While this might not be a situation where one could get support
> > from
> > > > IBM,
> > > > > it
> > > > > > is still a new situation as we as old *SMers are used to the fact
> > that
> > > > > old
> > > > > > clients remain useable after an upgrade.
> > > > > > 
> > > > > > --
> > > > > > Michael Prix
> > > > > > 
> > > > > 
> > > 
> >