I am making an assumption that this is the Dell backup library or actually IBM
who manufactured the dell product There is a program itdt-dcr or as shown as
the title to my icon ITDT - DELL Customer Release. I think I found this on
the dell site and it is a desktop program for controlling and administrating
the backup library on a linux server. There may be a Windows version I use
it on the Dell TL2000. Your customer might find this easier than the little
LED on the tape library.
Also, helpful commands
Find the tape changer: my system automatically set a changer link to the
device.
@localhost bacula]# dir /dev | grep sg
3341 drwxr-xr-x. 2 root root 240 2009-07-02 17:58 bsg/
4313 lrwxrwxrwx. 1 root root 3 2009-07-02 17:58 changer -> sg4
4316 lrwxrwxrwx. 1 root root 3 2009-07-02 17:58 changer-sg4 ->
sg4
556 crw-rw----. 1 root root 1, 11 2009-07-02 17:58 kmsg
620 crw-rw----+ 1 root cdrom 21, 0 2009-07-02 17:58 sg0
3619 crw-rw----. 1 root disk 21, 1 2009-07-02 17:58 sg1
3695 crw-rw----. 1 root disk 21, 2 2009-07-02 17:58 sg2
4560 crw-rw----. 1 root tape 21, 3 2009-07-02 17:58 sg3
4306 crw-rw----. 1 root tape 21, 4 2009-07-02 17:58 sg4
See what is in the changer, if you do not find which sg to use start with sg0
through the sgx where x is the highest number shown. This will tell you if
the drive is loaded and with which slot the tape was loaded from and if any
slots are empty.
Here, element 0 is the tape drive and is loaded with the tape from slot 19 and
slot 19 is empty. IMPORT/EXPORT is for manually loading single tapes from the
IMPORT/EXPORT door on the front of the library and should probably usually be
empty..
[xxxx@localhost bacula]# mtx -f /dev/sg4 status
Storage Changer /dev/sg4:1 Drives, 23 Slots ( 1 Import/Export )
Data Transfer Element 0:Full (Storage Element 19 Loaded):VolumeTag = 000019L4
Storage Element 1:Full :VolumeTag=000001L4
Storage Element 2:Full :VolumeTag=000002L4
Storage Element 3:Full :VolumeTag=000003L4
Storage Element 4:Full :VolumeTag=000004L4
Storage Element 5:Full :VolumeTag=000005L4
Storage Element 6:Full :VolumeTag=000006L4
Storage Element 7:Full :VolumeTag=000007L4
Storage Element 8:Full :VolumeTag=000008L4
Storage Element 9:Full :VolumeTag=000009L4
Storage Element 10:Full :VolumeTag=000010L4
Storage Element 11:Full :VolumeTag=000011L4
Storage Element 12:Full :VolumeTag=000012L4
Storage Element 13:Full :VolumeTag=000013L4
Storage Element 14:Full :VolumeTag=000014L4
Storage Element 15:Full :VolumeTag=000015L4
Storage Element 16:Full :VolumeTag=000016L4
Storage Element 17:Full :VolumeTag=000017L4
Storage Element 18:Full :VolumeTag=000018L4
Storage Element 19:Empty
Storage Element 20:Full :VolumeTag=000020L4
Storage Element 21:Empty
Storage Element 22:Empty
Storage Element 23 IMPORT/EXPORT:Empty
You could probably move extra tapes to the IMPORT/EXPORT door to remove them.
Then make sure the slots are filled and the drive, element 0, is empty and then
you can run "update slots" or "read barcodes" from the console, my syntax
might not be accurate on those commands but there is always the help comman or
? ;-)
Hope this helps.
Thomas
On Tuesday 27 October 2009 11:09:42 Oddbjørn Sjøgren wrote:
> Ok, I'll call and make them reset it. I take it this is something you have
> to do physically to the box? And about the random mode, is this also
> something you have to do physically? I only have access to the linux box by
> ssh that it is connected to, everything else I have to call inn and ask
> some IT people to do for me, so it's important that I tell them everything
> they need to do, so I don't loose another day :)
>
> Again, thanks for your help.
>
> Bjorn
>
> On Tue, Oct 27, 2009 at 3:29 PM, Allan Black
<Allan.Black AT btconnect DOT com>wrote:
> > Oddbjørn Sjøgren wrote:
> > > READ ELEMENT STATUS Command Failed
> > > Whats going on here?
> >
> > Because tape drives and autochangers are largely passive, sometimes
> > you don't get an error until the next time you do something, so that
> > might be an indication of a previous error. However, if you keep
> > getting the error, you might need to reset the autochanger. Also
> > check that the autochanger is in "random" mode, and not "stacker"
> > mode.
> >
> > I would use the front panel to move the tape from the drive to the
> > free slot. If the autochanger has a network connection, you may be
> > able to use a web-based admin interface to do this.
> >
> > Then I'd be tempted to reset the autochanger anyway, since it seems
> > to have forgotten which slot the tape in the drive was loaded from.
> >
> > Then continue with the inventory.
> >
> > Allan
> >
> >
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Operations & Systems Analyst P O Box 32026
University Library Boone, North Carolina 28608
(828) 262 6587
Library Systems Help Desk: https://www.library.appstate.edu/help/
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