nv-l

RE: [nv-l] NV 713 - Solaris : Paging and Mailing help required.

2003-01-16 10:57:20
Subject: RE: [nv-l] NV 713 - Solaris : Paging and Mailing help required.
From: "Mithun Prakash Prabhu" <Mithun_Prabhu AT infosys DOT com>
To: "James Shanks" <jshanks AT us.ibm DOT com>
Date: Thu, 16 Jan 2003 18:19:59 +0530
Hello James, 

I have tried all ways to add the same. I mean have seen that the ovsuf
file has all the entries and the warm file also has the latest queue.
But the problem is its still in loop . Also I tired to set up a demo
Netview server on a Windows box and used the same method, there also it
gets stuck at the same level. I have already raised a PMR at the Support
and have still to receive any satisfactory answer. Anyhow is there no
document which says what are the exact steps. I find the user's guide
are not at all providing any information other than the nvpage command
how to use it, which u can very well find from the man command.. 

Anyhow if you can help me in anyway will be really greatful, as I have
to get this functionality working at any cost. 

 Regards,
Mithun Prabhu 
System Engineer, ITO 
Infosys Technologies Limited 
Direct:080-4175689 
Fax : 852 0362 
Home: www.infosys.com 
 

-----Original Message-----
From: James Shanks [mailto:jshanks AT us.ibm DOT com] 
Sent: Tuesday, January 14, 2003 9:05 PM
To: nv-l AT lists.tivoli DOT com
Subject: RE: [nv-l] NV 713 - Solaris : Paging and Mailing help required.

Congratulations. Good job on what you have achieved so far. 

I have two pieces of advice.
(1)  unsuccessful pages are saved in a warm start file called 
/usr/OV/conf/nvpager.warm.  The pager daemon will retry these many times

before giving up on them, and if he is running with the -w option, then 
every time he starts up again he reads this file and tries to send any 
pages he finds there.  When testing it is a good idea to use serversetup

to remove the -w option (use 'ps -ef | grep nvpagerd' to see whether it
is 
in use), so that if you have a bad page, then you can just stop the
daemon 
(ovstop nvpagerd) to have it thrown away.

(2) there are nvpagerd logs in /usr/OV/log which may be helpful.  If
they 
are not, then I would call Support.  They can help you can cause the 
nvpagerd daemon to trace by running him with the -d option. As that is
not 
an option in serversetup, you will have to add that manually to his 
definition in ovsuf, and Support will guide you with that. Then when the

pages are attempted and fail there will be a complete trace of what 
happened and Support can interpret that for you to help discover why.

 If you want to do this on your own then I would make a backup copy of 
/usr/OV/conf/ovsuf before you start so that you can easily recover to a 
known state.  This file controls how all the daemons start and if you
mess 
it up, NetView may not initialize correctly until you restore it.  The 
entries which begin with zero are the active ones; the entries which
being 
with one are old, prior definitions.  To edit the file for nvpagerd,
find 
the entry for him which starts with zero.  It should look something like

this:
 
0:nvpagerd:/usr/OV/bin/nvpagerd:OVs_YES_START:nvsecd::OVs_WELL_BEHAVED:6
0:::
You will need to insert "-d" between the colons that precede 
OVs_WELL_BEHAVED so that it reads like this:
 
0:nvpagerd:/usr/OV/bin/nvpagerd:OVs_YES_START:nvsecd:-d:OVs_WELL_BEHAVED
:60:::
Then when the nvpagerd daemon is stopped (ovstop nvpagerd) and restarted

(ovstart nvpagerd) he will run with option and trace what he does.

Hope this helps -- 

James Shanks
Level 3 Support  for Tivoli NetView for UNIX and NT
Tivoli Software / IBM Software Group

PS:  Please stop sending your mail to the list as "urgent".  This is a 
user forum not an official channel  and everyone who responds here is a 
volunteer.

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This is not an Offical Tivoli Support forum. If you need immediate
assistance from Tivoli please call the IBM Tivoli Software Group
help line at 1-800-TIVOLI8(848-6548)