On Nov 8, 2014, at 7:28 PM, Dan Langille <dan AT langille DOT org> wrote:

On Nov 4, 2014, at 6:55 AM, Andrey Chebotarev <a AT 525 DOT su> wrote:

Hi guys.

I use bacula 5.2.13 with IBM TS3200 library.

Periodically I face problem with load slot time out. In logs it looks lilke:

22-Sep 00:35 baculasrv-dir JobId 10471: Recycled volume "220AAAL6"
22-Sep 00:35 baculasrv-sd JobId 10471: 3304 Issuing autochanger "load slot 1, drive 1" command.
22-Sep 00:40 baculasrv-sd JobId 10471: Fatal error: 3992 Bad autochanger "load slot 1, drive 1": ERR=Child died from signal 15: Termination.
Results=Program killed by Bacula (timeout)
22-Sep 00:32 sqcompose-fd JobId 10471: Fatal error: backup.c:1019 Network send error to SD.

As I understood, bacula tries to load slot for 5 minutes and if it's not successful stops job.
I started investigation why bacula sometimes doesn't manage to load slot in 5 minutes and find out library stops responding to commands and starts cleaning drive procedure which takes more than 5 minutes(Library was configured to clean drive automatically)

So how can I solve the problem?
I've found place in mtx-changer script where declared 300 seconds to wait. I've increased it value to 1800 seconds. Is it only place or I have to change somthing else in sources?

Hi everybody.
Increasing timeout in mtx-changer script hasn't helped, I have the same issue. Where in sources I can increase timeout to 30 minutes?

I don’t see why this is on devel  It should be on users, which is cc’d here.

Have you ensured everything is correct with the permissions etc?

Five minutes to load a tape is way too long for something which succeeds.  My hypothesis: there is a problem with the process.

Configuring an autochanger has many places where it can go astray.

I documented some of the pitfalls here: http://www.freebsddiary.org/tape-library.php

And more of the odd stuff here: http://www.freebsddiary.org/tape-library-integration.php

Hope that helps.

— 

Dan Langille

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