>I tend to disagree with that.  The human(s) often has other things 
>to do.  However if the human(s) get copies of the message sent to 
>the client when they have overshot what they are paying for, then 
>the human is at least apprised of the situation and be prepared to 
>enforce/negate/adjust the agreement.  There isn't much use 
>bothering him when things are running within the envelope though.

I think we're agreement on this - perhaps my wording didn't adequately
convey what I meant.