On Tue April 22 2003 14:24, Anthony A. D. Talltree wrote:
>>I'm setting up Amanda to work as the global ISP solution for
>> customers having to backup hosting/housing/spaces/servers.
>
>Be prepared to deal with lots of firewall/NAT issues.
>
That may be easier than you think shortly, at least on a linux box.  
I just built 2.4.21-rc1, and one of the newly installed options is 
a bit of a shortcut intended for amanda's use where there may be a 
NAT or MASQUERADE in the firewall.  It may be worth investigating.

>>I've conviced management that this software can be a great
>> solution avoiding to purchase expensive softwares like Arcserve,
>> Legato, Tivoli ecc.
>
>Absolutely.
>
>>1) to be informed about over quota events in relation to every
>> globally purchased customer quota and even to notify the
>> customer 2) to effectively deny the backup if the client has
>> exceeded his quota after he has been warned several times
>>3) to inform technical staff about imminent tape space shortage
>
>IMHO, these things are properly done via postprocessing of logs.
>Denials of something as critical as backups should only be done
> manually by a human, at the behest of said postprocessing.

I tend to disagree with that.  The human(s) often has other things 
to do.  However if the human(s) get copies of the message sent to 
the client when they have overshot what they are paying for, then 
the human is at least apprised of the situation and be prepared to 
enforce/negate/adjust the agreement.  There isn't much use 
bothering him when things are running within the envelope though.

It may take several hours to write the script once to do that, but 
its then done until a problem pops up with no further intervention 
from the human operators required.  The script doesn't make 
misteaks and typu's where the operator may, also a definite plus.

-- 
Cheers, Gene
AMD K6-III@500mhz 320M
Athlon1600XP@1400mhz  512M
99.26% setiathome rank, not too shabby for a WV hillbilly
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by Gene Heskett are:
Copyright 2003 by Maurice Eugene Heskett, all rights reserved.