Jurjen,
Thanks for your msg, sarcasim is still the lowest form of wit by the
way.
However in reponse to your outstanding humour, I sent IBM several long
and detailed emails  explaining exactly what was wrong with their WinPE
procedure document. Their attitude was such that I gave up in the end. 
I could have put it all down in my msg here again, but as I was writing
the message from home without my notes I couldn't. But I had already
said that I will pass on my findings once I get back in to the office on
Monday.

And on a more personal level, if a tech person is any kinda good at
their job, they'll get the information required to do it without
resorting to sarcasim & blaming the customer. It's a certain kind of
tech support person that give tech support people a bad name - not the
customers ;)
Iain




-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Jurjen Oskam
Sent: 25 February 2005 22:31
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] WinPE Image backup problem

On Fri, Feb 25, 2005 at 08:09:45PM -0000, Iain Barnetson wrote:

> I can tell you that the procedure as it is now DOES NOT work.

Read http://www.chiark.greenend.org.uk/~sgtatham/bugs.html for
more info about how to effectively solve your problem.

--
Jurjen Oskam
  "E-mail has just erupted like a weed, and instead of considering
  what to say when they write, people now just let thoughts drool
  out onto the screen." - R. Craig Hogan