Andy,
Thank you very much for your reply.

The procedure I followed was exactly as outlined in the manual.  I made sure to 
use WinPE and not BartPE. I did not alter the WinPE insallation in anyway. I 
realize there are many notes on the Internet about how to do that but I didn't.

I will use the product you pointed out by sysinternals tomorrow to see if that 
sheds light on anything.

As for errors I only got the one single error which I included in my post.  My 
posts are always wordy so I could understand if you missed it (grin).  
Tommorrow I will see if I can pipe the verbose output of the command to a file 
A:\ and post that.  I've also opened a call with support.

Kyle

Andrew Raibeck <storman AT US.IBM DOT COM> wrote:
Kyle, the procedure should work. The authors of the document work in TSM
development and test, and have actually tested them before publication.

It would help to see, in excruciating detail, exactly what you are doing,
include actual copy & paste from the console (*complete*, everything) of
what you are doing with TSM, along with any error log info that might be
written.

Make sure that the C: drive is not being used by anything else (i.e. that
you are not CD'd into it from an OS prompt, for example).

Regards,

Andy

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com

The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.

"ADSM: Dist Stor Manager" wrote on 2005-02-25
11:19:25:

> Well I tried using the offline and online method with Windows 2000.
> I get "can't lock volume" for the backup with offline. I also get
> "can't lock volume" for the offline restore after a good backup. Is
> that what you got Luc?
>
> Kyle
>
> TSM_User wrote:
> Luc, I will try the online image but the thing I wanted to do was
> create an offline image of a Win2K3 server.
>
> Oh great one! (Andy R.), can you find out if the doc is wrong in the
> fact that you can't use it to create an offline backup via WinPE. If
> you can't then you can't I just want to know if I should do more
> research to try and get this to work.
>
> Kyle
>
> Luc Beaudoin wrote:
> Hi,
> I have a all opened with IBM for an issue with WINPE.
>
> But my problem is not the backup image part .. it's the restore image...
>
> For the backup they told me to use the ONLINE image backup procedure in
> the document.
>
> Just follow thew procedure for the ONLINE BACKUP and it should work ....
> Let me know if you are able to make the RESTORE IMAGE works ..
>
> If U have any questions , call me or e-mail me ....
>
> Luc Beaudoin
> Network Administrator/TSM/SAN
> Hopital General Juif S.M.B.D.
> Tel: (514) 340-8222 ext:8254
>
>
>
>
>
>
>
> TSM_User
> Sent by: "ADSM: Dist Stor Manager"
> 2005-02-24 08:51 PM
> Please respond to "ADSM: Dist Stor Manager"
>
>
> To: ADSM-L AT VM.MARIST DOT EDU
> cc:
> Subject: WinPE Image backup problem
>
>
> I have my test lab all setup to run through the steps in the "Tivoli
> Storage Manager Recovery Techniques Using Windows Preinstallation
> Environment (Windows PE)" guide. I'm using the TSM V5.3 client and my
> WinPE CD is WinXP SP2.
>
> I issue the command "dsmc.exe backup image c: -imagetype=static
> -asrmode=yes".
> Communication with the TSM works and I enter the ID and password. Then
> the backup fails with error message ANS1287E Volume could not be locked.
I
> received no other errors. I get objects inspected 1 objects backed up 0.
>
> I made sure to run diskpart to verify that there was a C: and that it
was
> the correct volume I want to backup and it was.
>
> Just to see what would happen I ran "dsmc.exe i c:" and it looks like it
> is running that backup OK.
>
> Has anyone else tried the WinPE Image backup and gotten it to work? Has
> anyone run into this problem?
>
>
>
>
>
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