nv-l

RE: [NV-L] Global acknowledge NVMAPGLOBALACK not working

2008-08-13 10:46:14
Subject: RE: [NV-L] Global acknowledge NVMAPGLOBALACK not working
From: James Shanks <jshanks AT us.ibm DOT com>
To: Tivoli NetView Discussions <nv-l AT lists.ca.ibm DOT com>
Date: Wed, 13 Aug 2008 10:44:51 -0400
Sorry, Don I have no insights into how global acknowledge works, except
that it is handled by ipmap.

Of late, some tracing was added to ipmap, which you can invoke by adding to
netview.pre
IPMAP_DETAILED_TRACE=1
export IPMAP_DETAILED_TRACE

You should see a comment in the ipmap.log which says that the value is
recognized and that the actions will be shared.  Offhand, I don't know what
other trace messages you will see externalized to the ipmap.log when you do
that.   Originally, ipmap was designed to trace to nettl.  Not all of the
trace points (and there are hundreds) were later coded to write to the
ipmap.log as well.  So if you use serversetup to expand nettl tracing and
logging for subsystems OVW and OVEXTERNAL and specify all levels, and then
format the nettl log and trace files, that may tell you something.
      netfmt -f nettl.LOG00 > formatted.LOG00
      netfmt -f nettl.TRC0 > formatted.TRC0
(repeat for LOG01 and TRC1 if required)

As far as I know, no other users are have reported global acknowledge
problems in current code, so I have nothing else to offer.

James Shanks
Level 3 Support  for Tivoli NetView for UNIX and Windows
Network Availability Management
Network Management - Development
Tivoli Software, IBM Corp


                                                                           
             "Davis, Donald"                                               
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             08/13/2008 08:58          RE: [NV-L] Error launching Web      
             AM                        Console                             
                                                                           
                                                                           
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James,
Thanks for the information.
I could not get the updater to work by reinstalling the Windows Client
or by ovstop/ovstart webserver.
The solution that worked for me was to stop ALL the daemons on the
server, and restart them with /etc/netnmrc.
The updater on the client is working fine now.

Now I have a new problem that just seems to have appeared yesterday.
When a down interface is Acknowledged, the database field isAcknowledged
does NOT get set to TRUE, and therefore does not propagate to all maps.

I have checked my /usr/OV/bin/netview.pre file and it contains:
NVMAPGLOBALACK=1
export NVMAPGLOBALACK

Any ideas?
Thanks,
Don Davis



-----Original Message-----
From: nv-l-bounces AT lists.ca.ibm DOT com
[mailto:nv-l-bounces AT lists.ca.ibm DOT com] On Behalf Of James Shanks
Sent: Monday, August 11, 2008 11:26 AM
To: Tivoli NetView Discussions
Subject: Re: [NV-L] Error launching Web Console

Don,

This problem has a long history. The Updater requires a very precise
environment to run correctly.
First, did you follow these instructions in the FixPack Readme before
starting the web console?

   APAR IZ04210 provides a new netnmrc file which sets the DISPLAY
   variable. If the DISPLAY variable is not set, or is set to the wrong
   DISPLAY, at the time when the webserver is started (especially at
reboot
   by netnmrc), then the UpdateInstaller will not run properly and the
   webconsole cannot retrieve update packages from the server. As part
of
   the FixPack installation, the new netnmrc file will be copied into
the
   directory /usr/OV/newconfig/OVMIN. Users will need to manually
   copy /usr/OV/newconfig/OVMIN/netnmrc to /etc/init.d/netnmrc for
Solaris
   and Linux and to /usr/netnmrc for AIX.

If you did, then I have no particular answer.  Dietmar  suggested there
are issues if the standalone web console is not on the C:  drive.
That's still true.  It's clear that your NetView server is AIX, but not
so clear as to
wher you are running your standalone web client.   Dietmar's remarks are
also covered in the FixPack notes:
         1. On Windows, if a standalone Web Console is installed, but
not
            installed on the C: drive, additional steps are required for
            the automatic update installer to work:
                  Open a command window.
                  Go to the disk where the web console is installed
(e.g.
                  D:)
                  Create a D:\temp directory (where D: is the drive on
                  which the web console is installed).
                  set TMP=D:\temp
                  Start the web console from the command prompt. It will
be
                  something like this: \"Program Files"\"Tivoli
                  Systems"\"Tivoli NetView Web Console"\bin\nvwc.bat
                  Then the Fix Pack will be applied automatically when
you
                  connect to the server.


Finally, you can just use the web client GUI to invoke the updater and
do the update manually.  That's probably the safest bet other than a
re-install, which you  have already done.

I doubt that any further "fix" to the issue will be offered.

Hope this helps,

James Shanks
Level 3 Support  for Tivoli NetView for UNIX and Windows Network
Availability Management Network Management - Development Tivoli
Software, IBM Corp




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Subject
             08/11/2008 09:43          [NV-L] Error launching Web
Console
             AM





             Please respond to

              Tivoli NetView

                Discussions

             <nv-l AT lists.ca DOT ib

                  m.com>









I get the following error message when trying to launch the web console
on a Windows PC after upgrading from 7.1.4 to 7.1.5.3

"Tivoli NetView Web Console cannot retrieve update packages. Please,
contact System Administrator."
I have contacted myself and still have the problem :)


AIX : 5300-06-04-0748

/usr/OV/service/version :
ProductName:         "IBM Tivoli NetView"
OperatingSystem:     "AIX"
Version.Release:     "7.1.5"
Maintenance.Release: "7.1.5.0"
FixLevel:            "7.1.5.3"
KanjiFixLevel:       "None"
ClientFixLevel:      "7.1.5.3"

I have deleted the old web client and installed the new 7.1.5 client
(nvwcinstall.exe).
After OK'ing the error message, the client starts, what I believe is
normally.

Has anyone seen this behavior?  Have a fix?

Thanks,
Don Davis



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08/13/08, 08:58:51

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