nv-l

RE: [NV-L] Global acknowledge NVMAPGLOBALACK not working

2008-08-14 17:05:58
Subject: RE: [NV-L] Global acknowledge NVMAPGLOBALACK not working
From: "Davis, Donald" <donald.davis AT firstcitizens DOT com>
To: "Tivoli NetView Discussions" <nv-l AT lists.ca.ibm DOT com>
Date: Thu, 14 Aug 2008 16:23:57 -0400
Thanks for reminding me. I had forgotten that.  The acknowledgeUtil command worked just fine when I passed it the objectID.
I was able to solve my original Acknowledge problem this afternoon.  It seems that the EUI  "f.acknowledge" function generates an snmp trap.
I had configured my NetView to use an MLM on the same server for filtering nuisance traps and prevent burdening trapd. 
My trapd daemon was listening on port 1662 instead of 162.
Acknowledge events were being dropped with this configuration after I migrated to NetView v7.1.5.
I de-configured MLM and reconfigured trapd to listen on port 162.  Now all is well.
 
Many Thanks to Leslie, James and Dietmar.
 
Best Regards,
Don Davis
 
 


From: nv-l-bounces AT lists.ca.ibm DOT com [mailto:nv-l-bounces AT lists.ca.ibm DOT com] On Behalf Of Leslie Clark
Sent: Wednesday, August 13, 2008 5:40 PM
To: Tivoli NetView Discussions
Subject: RE: [NV-L] Global acknowledge NVMAPGLOBALACK not working


Don, the acknowledgeUtil command requires object ids, not selection names.
You have to give it an object id. From an event in a ruleset, I used to parse that out of $4 or $5 or something. Otherwise you have to look it up with ovobjprint or ovtopodump.


Cordially,

Leslie A. Clark
IT Services Specialist, Network Mgmt
Information Technology Services Americas
IBM Global Services
(248) 552-4968 Voicemail, Fax, Pager



James Shanks/Raleigh/[email protected]
Sent by: nv-l-bounces AT lists.ca.ibm DOT com

08/13/2008 10:44 AM
Please respond to
Tivoli NetView Discussions <nv-l AT lists.ca.ibm DOT com>

To
Tivoli NetView Discussions <nv-l AT lists.ca.ibm DOT com>
cc
Subject
RE: [NV-L] Global acknowledge NVMAPGLOBALACK not working





Sorry, Don I have no insights into how global acknowledge works, except
that it is handled by ipmap.

Of late, some tracing was added to ipmap, which you can invoke by adding to
netview.pre
IPMAP_DETAILED_TRACE=1
export IPMAP_DETAILED_TRACE

You should see a comment in the ipmap.log which says that the value is
recognized and that the actions will be shared.  Offhand, I don't know what
other trace messages you will see externalized to the ipmap.log when you do
that.   Originally, ipmap was designed to trace to nettl.  Not all of the
trace points (and there are hundreds) were later coded to write to the
ipmap.log as well.  So if you use serversetup to expand nettl tracing and
logging for subsystems OVW and OVEXTERNAL and specify all levels, and then
format the nettl log and trace files, that may tell you something.
     netfmt -f nettl.LOG00 > formatted.LOG00
     netfmt -f nettl.TRC0 > formatted.TRC0
(repeat for LOG01 and TRC1 if required)

As far as I know, no other users are have reported global acknowledge
problems in current code, so I have nothing else to offer.

James Shanks
Level 3 Support  for Tivoli NetView for UNIX and Windows
Network Availability Management
Network Management - Development
Tivoli Software, IBM Corp


                                                                         
            "Davis, Donald"                                              
            <[email protected]                                            
            stcitizens.com>                                            To
            Sent by:                  "Tivoli NetView Discussions"        
            [email protected]         <nv-l AT lists.ca.ibm DOT com>            
            s.ca.ibm.com                                               cc
                                                                         
                                                                  Subject
            08/13/2008 08:58          RE: [NV-L] Error launching Web      
            AM                        Console                            
                                                                         
                                                                         
            Please respond to                                            
             Tivoli NetView                                              
               Discussions                                                
            <nv-l AT lists.ca DOT ib                                            
                 m.com>                                                  
                                                                         
                                                                         




James,
Thanks for the information.
I could not get the updater to work by reinstalling the Windows Client
or by ovstop/ovstart webserver.
The solution that worked for me was to stop ALL the daemons on the
server, and restart them with /etc/netnmrc.
The updater on the client is working fine now.

Now I have a new problem that just seems to have appeared yesterday.
When a down interface is Acknowledged, the database field isAcknowledged
does NOT get set to TRUE, and therefore does not propagate to all maps.

I have checked my /usr/OV/bin/netview.pre file and it contains:
NVMAPGLOBALACK=1
export NVMAPGLOBALACK

Any ideas?
Thanks,
Don Davis



-----Original Message-----
From: nv-l-bounces AT lists.ca.ibm DOT com
[mailto:nv-l-bounces AT lists.ca.ibm DOT com] On Behalf Of James Shanks
Sent: Monday, August 11, 2008 11:26 AM
To: Tivoli NetView Discussions
Subject: Re: [NV-L] Error launching Web Console

Don,

This problem has a long history. The Updater requires a very precise
environment to run correctly.
First, did you follow these instructions in the FixPack Readme before
starting the web console?

  APAR IZ04210 provides a new netnmrc file which sets the DISPLAY
  variable. If the DISPLAY variable is not set, or is set to the wrong
  DISPLAY, at the time when the webserver is started (especially at
reboot
  by netnmrc), then the UpdateInstaller will not run properly and the
  webconsole cannot retrieve update packages from the server. As part
of
  the FixPack installation, the new netnmrc file will be copied into
the
  directory /usr/OV/newconfig/OVMIN. Users will need to manually
  copy /usr/OV/newconfig/OVMIN/netnmrc to /etc/init.d/netnmrc for
Solaris
  and Linux and to /usr/netnmrc for AIX.

If you did, then I have no particular answer.  Dietmar  suggested there
are issues if the standalone web console is not on the C:  drive.
That's still true.  It's clear that your NetView server is AIX, but not
so clear as to
wher you are running your standalone web client.   Dietmar's remarks are
also covered in the FixPack notes:
        1. On Windows, if a standalone Web Console is installed, but
not
           installed on the C: drive, additional steps are required for
           the automatic update installer to work:
                 Open a command window.
                 Go to the disk where the web console is installed
(e.g.
                 D:)
                 Create a D:\temp directory (where D: is the drive on
                 which the web console is installed).
                 set TMP=D:\temp
                 Start the web console from the command prompt. It will
be
                 something like this: \"Program Files"\"Tivoli
                 Systems"\"Tivoli NetView Web Console"\bin\nvwc.bat
                 Then the Fix Pack will be applied automatically when
you
                 connect to the server.


Finally, you can just use the web client GUI to invoke the updater and
do the update manually.  That's probably the safest bet other than a
re-install, which you  have already done.

I doubt that any further "fix" to the issue will be offered.

Hope this helps,

James Shanks
Level 3 Support  for Tivoli NetView for UNIX and Windows Network
Availability Management Network Management - Development Tivoli
Software, IBM Corp




            "Davis, Donald"

            <[email protected]

            stcitizens.com>
To
            Sent by:                  "Tivoli NetView Discussions"

            [email protected]         <nv-l AT lists.ca.ibm DOT com>

            s.ca.ibm.com
cc



Subject
            08/11/2008 09:43          [NV-L] Error launching Web
Console
            AM





            Please respond to

             Tivoli NetView

               Discussions

            <nv-l AT lists.ca DOT ib

                 m.com>









I get the following error message when trying to launch the web console
on a Windows PC after upgrading from 7.1.4 to 7.1.5.3

"Tivoli NetView Web Console cannot retrieve update packages. Please,
contact System Administrator."
I have contacted myself and still have the problem :)


AIX : 5300-06-04-0748

/usr/OV/service/version :
ProductName:         "IBM Tivoli NetView"
OperatingSystem:     "AIX"
Version.Release:     "7.1.5"
Maintenance.Release: "7.1.5.0"
FixLevel:            "7.1.5.3"
KanjiFixLevel:       "None"
ClientFixLevel:      "7.1.5.3"

I have deleted the old web client and installed the new 7.1.5 client
(nvwcinstall.exe).
After OK'ing the error message, the client starts, what I believe is
normally.

Has anyone seen this behavior?  Have a fix?

Thanks,
Don Davis



------------------------------------------------------------------------
------

Call 1.888.FC DIRECT (1.888.323.4732) or visit us on the web at
firstcitizens.com today to take advantage of our great products and
services.

This electronic mail and any files transmitted with it are confidential
and are intended solely for the use of individual or entity to whom they
are addressed. If you are not the intended recipient or the person
responsible for delivering the electronic mail to the intended
recipient, be advised that if you have received this electronic mail in
error and that any use, dissemination, forwarding, printing, or copying
of this electronic mail is strictly prohibited. If you have received
this electronic mail in error, please immediately notify the sender by
return mail.
--------------------
First Citizens Bank - Helping our customers achieve a lifetime of
success.
Visit us on the web at firstcitizens.com - Member FDIC
========================================================================
======

08/11/08, 09:43:10_______________________________________________
NV-L mailing list
NV-L AT lists.ca.ibm DOT com
Unsubscribe:NV-L-leave AT lists.ca.ibm DOT com
http://lists.ca.ibm.com/mailman/listinfo/nv-l (Browser access limited to
internal IBM'ers only)




_______________________________________________
NV-L mailing list
NV-L AT lists.ca.ibm DOT com
Unsubscribe:NV-L-leave AT lists.ca.ibm DOT com
http://lists.ca.ibm.com/mailman/listinfo/nv-l (Browser access limited to
internal IBM'ers only)

------------------------------------------------------------------------------

Call 1.888.FC DIRECT (1.888.323.4732) or visit us on the web at
firstcitizens.com
today to take advantage of our great products and services.

This electronic mail and any files transmitted with it are confidential and
are intended solely for the use
of individual or entity to whom they are addressed. If you are not the
intended recipient or the person
responsible for delivering the electronic mail to the intended recipient,
be advised that if you have received
this electronic mail in error and that any use, dissemination, forwarding,
printing, or copying of this electronic
mail is strictly prohibited. If you have received this electronic mail in
error, please immediately notify the
sender by return mail.
--------------------
First Citizens Bank - Helping our customers achieve a lifetime of success.
Visit us on the web at firstcitizens.com - Member FDIC
==============================================================================

08/13/08, 08:58:51

_______________________________________________
NV-L mailing list
NV-L AT lists.ca.ibm DOT com
Unsubscribe:NV-L-leave AT lists.ca.ibm DOT com
http://lists.ca.ibm.com/mailman/listinfo/nv-l (Browser access limited to
internal IBM'ers only)


_______________________________________________
NV-L mailing list
NV-L AT lists.ca.ibm DOT com
Unsubscribe:NV-L-leave AT lists.ca.ibm DOT com
http://lists.ca.ibm.com/mailman/listinfo/nv-l (Browser access limited to internal IBM'ers only)

------------------------------------------------------------------------------
Call 1.888.FC DIRECT (1.888.323.4732) or visit us on the web at firstcitizens.com 
today to take advantage of our great products and services.
This electronic mail and any files transmitted with it are confidential and are intended solely for the use
of individual or entity to whom they are addressed. If you are not the intended recipient or the person
responsible for delivering the electronic mail to the intended recipient, be advised that if you have received
this electronic mail in error and that any use, dissemination, forwarding, printing, or copying of this electronic
mail is strictly prohibited. If you have received this electronic mail in error, please immediately notify the
sender by return mail.
-------------------- First Citizens Bank - Helping our customers achieve a lifetime of success.
Visit us on the web at firstcitizens.com - Member FDIC
============================================================================== 08/14/08, 16:24:00

_______________________________________________
NV-L mailing list
NV-L AT lists.ca.ibm DOT com
Unsubscribe:NV-L-leave AT lists.ca.ibm DOT com
http://lists.ca.ibm.com/mailman/listinfo/nv-l (Browser access limited to 
internal IBM'ers only)
<Prev in Thread] Current Thread [Next in Thread>