nv-l

Re: [NV-L] Error launching Web Console

2008-08-11 09:47:36
Subject: Re: [NV-L] Error launching Web Console
From: Dietmar Gaulhofer <DIETMAR_GAULHOFER AT at.ibm DOT com>
To: Tivoli NetView Discussions <nv-l AT lists.ca.ibm DOT com>
Date: Mon, 11 Aug 2008 15:47:12 +0200
Hi,

Had problems in the past , where the NVWC had to be installed on the C:
Drive , same with the TEMP Dir setting.

maybe this is still valid ...


Dietmar




                                                                           
             "Davis, Donald"                                               
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             11.08.2008 15:43          [NV-L] Error launching Web Console  
                                                                           
                                                                           
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I get the following error message when trying to launch the web console on
a Windows PC after upgrading from 7.1.4 to 7.1.5.3

"Tivoli NetView Web Console cannot retrieve update packages. Please,
contact System Administrator."
I have contacted myself and still have the problem :)


AIX : 5300-06-04-0748

/usr/OV/service/version :
ProductName:         "IBM Tivoli NetView"
OperatingSystem:     "AIX"
Version.Release:     "7.1.5"
Maintenance.Release: "7.1.5.0"
FixLevel:            "7.1.5.3"
KanjiFixLevel:       "None"
ClientFixLevel:      "7.1.5.3"

I have deleted the old web client and installed the new 7.1.5 client
(nvwcinstall.exe).
After OK'ing the error message, the client starts, what I believe is
normally.

Has anyone seen this behavior?  Have a fix?

Thanks,
Don Davis



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