Veritas-bu

[Veritas-bu] Backup jobs not kicking off any more....

2007-03-13 15:12:23
Subject: [Veritas-bu] Backup jobs not kicking off any more....
From: Len.Boyle at sas.com (Len Boyle)
Date: Tue, 13 Mar 2007 15:12:23 -0400
Chris 

Do you have the master patched to mp4. There were a number of fixes in the mp3 
and mp4 patch sets for this problem. 

len 

-----Original Message-----
From: veritas-bu-bounces at mailman.eng.auburn.edu [mailto:veritas-bu-bounces 
at mailman.eng.auburn.edu] On Behalf Of Christopher Jay Manders
Sent: Tuesday, March 13, 2007 1:05 PM
To: veritas-bu at mailman.eng.auburn.edu
Subject: [Veritas-bu] Backup jobs not kicking off any more....

Hi,

So, we have an 6.0 environment that has three times now over the course of the 
last 2 months stopped accepting or kicking jobs off. The solution we found 
previously, before this last Sunday the 11th, was to reboot the master server.

Unfortunately, now rebooting does not seem to help.
bpbackup -i -p <policy> does nothing.
No jobid is assigned and no jobs are showing up in the Activity Monitor.
In fact, bperror -U -backstat -by_statcode -hoursago 48 shows that no jobs have 
gone off for the last 2 days.

We are at 6.0 MP4 on all of our systems, and the DST patches were applied 
awhile back. All system time is correct.

Since this issue has happened before the DST thing, I am thinking this is 
something else altogether, but no logs show anything of any use that I can see, 
and the front-line support folks have not had any clues at all.

I see from the Reports->Problems that the consistent error appears to be 
connected to the issue:

get_string() failed - premature end of file encountered (5) could not process 
request

The error is repeated for each job that would normally fire off. So, the logs 
are filled with thousands of the repeated error message.

Anyone else seen anything like this or have any ideas?

TIA!

--Chris
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