Veritas-bu

[Veritas-bu] Backup jobs not kicking off any more....

2007-03-13 13:05:23
Subject: [Veritas-bu] Backup jobs not kicking off any more....
From: cjmanders at lbl.gov (Christopher Jay Manders)
Date: Tue, 13 Mar 2007 10:05:23 -0700
Hi,

So, we have an 6.0 environment that has three times now over the course 
of the last 2 months stopped accepting or kicking jobs off. The solution 
we found previously, before this last Sunday the 11th, was to reboot the 
master server.

Unfortunately, now rebooting does not seem to help.
bpbackup -i -p <policy> does nothing.
No jobid is assigned and no jobs are showing up in the Activity Monitor.
In fact, bperror -U -backstat -by_statcode -hoursago 48 shows that no 
jobs have gone off for the last 2 days.

We are at 6.0 MP4 on all of our systems, and the DST patches were 
applied awhile back. All system time is correct.

Since this issue has happened before the DST thing, I am thinking this 
is something else altogether, but no logs show anything of any use that 
I can see, and the front-line support folks have not had any clues at all.

I see from the Reports->Problems that the consistent error appears to be 
connected to the issue:

get_string() failed - premature end of file encountered (5)
could not process request

The error is repeated for each job that would normally fire off. So, the 
logs are filled with thousands of the repeated error message.

Anyone else seen anything like this or have any ideas?

TIA!

--Chris