Craig;

That's not entirely correct -- if you set your mount timeouts appropriately
(say 10mins or greater) than NetBackup will wait that long prior to giving
up and assuming something is wrong with the drive.  Setting this value gives
enough time for the robot to perform the cleaning, without NetBackup timing
out and downing the drive.


----- Original Message -----
From: "Everett, Craig" <Craig_Everett AT intuit DOT com>
To: <fabrice.brochart AT wanadoo DOT fr>; "Andrew Shinkarev"
<shinkara AT pprd.abbott DOT com>; "Everett, Craig" <Craig_Everett AT intuit 
DOT com>
Cc: <Veritas-bu AT mailman.eng.auburn DOT edu>
Sent: Monday, February 12, 2001 11:37 PM
Subject: RE: [Veritas-bu] Tape Alert automated cleaning not working


> If you use the "autoclean" feature it will cause Netbackup to down drives
> that are being cleaned by the library. That's why we are converting to
> Netbackup automated cleaning. If you talk to Storagetek about an unusual
> rate of drives being downed they will first ask you if you are using
> Storagetek autocleaning and Netbackup software. If so you will get an
> unusually high rate of drives being downed because Netbackup doesn't know
> when STK is cleaning the drives. Converting to Netbackup cleaning will
help
> you resolve this problem. Thanks,
>
> Craig
>
> -----Original Message-----
> From: f@b [mailto:fabrice.brochart AT wanadoo DOT fr]
> Sent: Monday, February 12, 2001 2:54 PM
> To: Andrew Shinkarev; Everett, Craig
> Cc: Veritas-bu AT mailman.eng.auburn DOT edu
> Subject: RE: [Veritas-bu] Tape Alert automated cleaning not working
>
>
> Hi ,
>
> I suggest you to implement the "autoclean" feature on the StK's library.
>
> This is the better way to ensure you that a drive cleaning is done.
>
> Hth , bye.
>
> Fabrice
>
> -----Message d'origine-----
> De : veritas-bu-admin AT Eng.Auburn DOT EDU
> [mailto:veritas-bu-admin AT Eng.Auburn DOT EDU]De la part de Andrew Shinkarev
> Envoye : lundi 12 fevrier 2001 22:13
> A : Everett, Craig
> Cc : Veritas-bu AT mailman.eng.auburn DOT edu
> Objet : Re: [Veritas-bu] Tape Alert automated cleaning not working
>
>
> On Mon, Feb 12, 2001 at 12:44:07PM -0800, Everett, Craig wrote:
>
> Make them check Front Panel.
> It says if a tape drive needs cleaning.
>
> If you are using SSO, time based cleaning
> doesn't work quite well, and still
> you will need to check libraries sometimes.
>
> Simple script, ssh to robot host and
> tpclean command should help your operators to
> handle this on daily basis.
>
> Thanks,
> Andrew
> > Andrew,
> >
> > That's strange because Netbackup Support doesn't seem aware of severity
of
> > cleaning request and possible ignores.
> >
> > I would have our operators do manual cleaning if I could but I've got
100+
> > drives which would become  cumbersome at best. I guess if I can't get
this
> > to work I'll switch to frequency based cleaning.
> >
> > Thanks for your help,
> >
> > Craig Everett
> > Technology Operations-Storage Team
> > Intuit Inc
> > craig_everett AT intuit DOT com
> >
> >
> >
> > -----Original Message-----
> > From: Andrew Shinkarev [mailto:shinkara AT pprd.abbott DOT com]
> > Sent: Monday, February 12, 2001 12:31 PM
> > To: Everett, Craig
> > Cc: Veritas-bu AT mailman.eng.auburn DOT edu
> > Subject: Re: [Veritas-bu] Tape Alert automated cleaning not working
> >
> >
> > On Mon, Feb 12, 2001 at 11:09:03AM -0800, Everett, Craig wrote:
> >
> > You are not alone....
> >
> > DLT7000 Tape System Product Manual p.5-56 contains a list of
> > TapeAlert Flags, Severity Levels, and Meanings for LOG SENSE
> > command. There are 9 flags, and 6 of them correspond to
> > cleaning requests. 3 of them have Severity Level Critical
> > and 3 just Warnings. I think NetBackup ignores Warnings
> > and taking care of Critical errors, becous I've seen NetBackup
> > cleaning a tape drive.
> >
> > You can ignore them too ....
> > I am checking my library every day and clean a tape drive
> > if I see a cleaning request on a front panel.
> >
> > Thanks,
> > Andrew
> >
> >
> > > Background:
> > > Sun E-450/Solaris 2.6
> > > Netbackup 3.2
> > > Storagetek L700 and 9740 Libraries
> > > DLT 7000 Drives w/ 245F and 2565 microcode levels
> > > Problem: Drives are not self cleaning using tape alert
> > >
> > >
> > > Issue:
> > > I recently implemented the tape alert method of cleaning on all of my
> > master
> > > servers. I set up barcode rules and inserted cleaning tapes as
required.
> > The
> > > master server is aware of the cleaning tape:
> > >
> > > Masterserver# vmquery -b -mt dlt_clean
> > > media   media     robot  robot  robot  side/  optical  # mounts/last
> > > ID     type      type     #    slot   face   partner  cleanings
> > > mount time
> > > ---------------------------------------------------------------------
> > > CLN002  DLT_CLN   NONE     -      -     -       -           0
> 00/00/00
> > > 00:00
> > > CLN003  DLT_CLN   NONE     -      -     -       -           0
> 00/00/00
> > > 00:00
> > > CLN001  DLT_CLN   NONE     -      -     -       -           0
> 00/00/00
> > > 00:00
> > > CLN008  DLT_CLN   NONE     -      -     -       -           0
> 00/00/00
> > > 00:00
> > > CLN016  DLT_CLN   NONE     -      -     -       -           0
> 00/00/00
> > > 00:00
> > > CLN000  DLT_CLN   TLD      0    248     -       -          20
> 00/00/00
> > > 00:00
> > >
> > > So I know I have the cleaning tape available and mouts are at 20 (
it's
> a
> > > new tape ). Manual Cleaning works. Drive cleaning frequency is set to
0.
> I
> > > keep finding tape drives with their cleaning light on ( cleaning
> required
> > )
> > > , but I don't see any cleaning occurring indicated by decremented
> cleaning
> > > tape mounts. I've set VERBOSE in my vm.conf so I can see the request
for
> > > cleaning entered in the /var/adm/messages log but nothing ever comes
> > > through? Has anyone ever seen this? Is there a command to simulate a
> drive
> > > requesting a cleaning besides doing a manual cleaning? What netbackup
> log
> > > would be a good place to find some hidden problem that are perhaps
> > > preventing the cleaning? Any input would be greatly appreciated.
> > >
> > > Thanks,
> > > Craig Everett
> > > Technology Operations-Storage Team
> > > Intuit Inc
> > > craig_everett AT intuit DOT com
> > >
> > >
> > > _______________________________________________
> > > Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
> > > http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
> >
> > --
> > ----
> > Andrew Shinkarev
> > Network Systems Specialist
> > Abbott Laboratories
> > (847) 9387559
> > shinkara AT pprd.abbott DOT com
>
> --
> ----
> Andrew Shinkarev
> Network Systems Specialist
> Abbott Laboratories
> (847) 9387559
> shinkara AT pprd.abbott DOT com
> _______________________________________________
> Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
> http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
>
> _______________________________________________
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