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Re: Almost A$1k to 'repair' L9 DLT unit! Ouch...
2008-11-17 08:27:09
Chris Hoogendyk schrieb:
hmm. My Sony AIT5 Library came with a 3 year warranty. I've only had it
for 22 months, so I can't say what is going to happen after 3 years ;-)
, but so far I haven't had to send it back for anything. We have 3 of
them now. One just arrived and is still in the box.
Meanwhile I have a Tandberg StorageLoder 2U LTO3 (service conditions are the
same) since 11 month. 3 weeks ago it showed a "servo error". The first
technician said the whole library must replaced, because it is a hardware
error. But later I got the information by a second one, that I have to do a
firmware update, that changes some thresholds. This fixed it. I hope it isn't
that often broken like my last Tandberg, otherwise it is the last device that
I bought from this vendor.
--
Marc Muehlfeld (Leitung IT)
Zentrum fuer Humangenetik und Laboratoriumsmedizin Dr. Klein und Dr. Rost
Lochhamer Str. 29 - D-82152 Martinsried
Telefon: +49(0)89/895578-0 - Fax: +49(0)89/895578-78
http://www.medizinische-genetik.de
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