On Tue, Nov 12, 2002 at 04:35:48PM -0600, Frank Smith wrote:
> --On Tuesday, November 12, 2002 16:48:50 -0500 Eric Bergeron 
> <bergeron AT caradas DOT com> wrote:
> >My company is looking for a tech. support company to solve any problems 
> >that come up.
> >
> >While this is not needed in my mind, due to this mailing list, management 
> >wants to pay someone and point fingers at.
> 
> Since the support on this list is (IMO) better than the support you can get
> for any other product (HW or SW, free or paid), I doubt anyone could make a
> go of providing paid support for Amanda.  Then again, I may be 
> underestimating the number of PHB's in the world.
>
>   Possibly one of the consultants that pop up occasionally on this list will
> offer to take your money in exchange for posting to the list if you have any
> problems.

Thing is that amanda does not need substantial "administration support".
It needs "setup support".  Seems once it is up and running you just
change tapes and do recoveries as needed.

Probably the most memorable residue of two of my consulting assignments was
setting up amanda to replace commercial backup systems.  Both places are
still using amanda and I never get any support followups.

-- 
Jon H. LaBadie                  jon AT jgcomp DOT com
 JG Computing
 4455 Province Line Road        (609) 252-0159
 Princeton, NJ  08540-4322      (609) 683-7220 (fax)