That's messed up
On Jun 9, 2014 10:41 AM, "Zoltan Forray" <zforray AT vcu DOT edu> wrote:

> <rant on>
> I went out looking for firmware updates for my IBM 3592E06 drives that live
> in my IBM 3583 Library.  I realized I needed to go to Fix Central from the
> last time I went looking (a year ago) and couldn't find them on the FTP
> site.
>
> What I wasn't expecting is the need for my tape drive serial numbers.  Then
> after supplying one of them, I was denied the firmware since our drives are
> not under an IBM maintenance contract.
>
> Anybody care to share?
> <rant off>
>
> --
> *Zoltan Forray*
> TSM Software & Hardware Administrator
> BigBro / Hobbit / Xymon Administrator
> Virginia Commonwealth University
> UCC/Office of Technology Services
> zforray AT vcu DOT edu - 804-828-4807
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