ADSM-L

Re: [ADSM-L] When did IBM become so closed (kinder word than I was going to use)?

2014-06-09 10:55:42
Subject: Re: [ADSM-L] When did IBM become so closed (kinder word than I was going to use)?
From: "Ryder, Michael S" <michael_s.ryder AT ROCHE DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Mon, 9 Jun 2014 10:48:37 -0400
I don't know, but it's probably within the past 6 months.  HP started the
same campaign on 1-Jan-2014.

It's a ridiculous - you pay for the hardware, and expect to be able to keep
at least the firmware up-to-date.

Best regards,

Mike, x7942
RMD IT Client Services


On Mon, Jun 9, 2014 at 10:40 AM, Zoltan Forray <zforray AT vcu DOT edu> wrote:

> <rant on>
> I went out looking for firmware updates for my IBM 3592E06 drives that live
> in my IBM 3583 Library.  I realized I needed to go to Fix Central from the
> last time I went looking (a year ago) and couldn't find them on the FTP
> site.
>
> What I wasn't expecting is the need for my tape drive serial numbers.  Then
> after supplying one of them, I was denied the firmware since our drives are
> not under an IBM maintenance contract.
>
> Anybody care to share?
> <rant off>
>
> --
> *Zoltan Forray*
> TSM Software & Hardware Administrator
> BigBro / Hobbit / Xymon Administrator
> Virginia Commonwealth University
> UCC/Office of Technology Services
> zforray AT vcu DOT edu - 804-828-4807
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