BackupPC-users

Re: [BackupPC-users] 504 Gateway Time-out on Backuppc web interface

2014-09-03 10:26:16
Subject: Re: [BackupPC-users] 504 Gateway Time-out on Backuppc web interface
From: Tom Fallon <tom.r.fallon AT gmail DOT com>
To: General list for user discussion questions and support <backuppc-users AT lists.sourceforge DOT net>
Date: Wed, 3 Sep 2014 15:24:22 +0100

Well I used pgrep backuppc and showed nothing.

So it's failed to launch for whatever reason.

Are there log files anywhere which could point to why? Pool size on a nas being used for storage has hit 90% in case that's relevant.

Possibly restarting the server may be worth a shot perhaps?

On 3 Sep 2014 14:40, "Carl Cravens" <ccravens AT excelii DOT com> wrote:
# ps -ef |grep BackupPC
root      7014  6189  0 08:31 pts/0    00:00:00 grep BackupPC
backuppc 14760     1  0  2013 ?        00:37:44 /usr/bin/perl /usr/share/backuppc/bin/BackupPC -d
backuppc 14791 14760  0  2013 ?        1-17:52:08 /usr/bin/perl /usr/share/backuppc/bin/BackupPC_trashClean

If you don't see output something like this, then BackupPC isn't running.

Considering it didn't find a valid pid in /var/run/backuppc/BackupPC.pid when you tried to restart, I'd say BackupPC wasn't running.

On 09/03/2014 06:40 AM, Tom Fallon wrote:
> Hi Kenneth
>
> thanks for taking the time to reply.... Hard to tell if backuppc is
> running or not. I've tried service backuppc status but that does not
> appear to be a valid command.
>
> Checking the backuppc documentation I should be able to run
> /usr/share/backuppc/bin/BackupPC_serverMesg status info but this
> appears to do nothing. No error response and no output. Same command
> on a working backuppc server shows wall of text which per the
> documentation "If it looks cryptic and confusing, and doesn't look
> like an error message, then all is ok."
>
> If I try restarting backuppc via service backuppc reload or service
> backuppc restart I get the following error:
>
> No process in pidfile '/var/run/backuppc/BackupPC.pid' found running;
> none killed.
>
> If I do service backuppc start it "seems" to start - * Starting
> backuppc...
>
> regards Tom
>
> On 30/08/2014 22:03, Kenneth Porter wrote:
>> --On Saturday, August 30, 2014 2:18 PM +0100 Tom Fallon
>> <tom.r.fallon AT gmail DOT com>  wrote:
>>
>>> The web interface on one of our backuppc servers is not
>>> responding – it gives error The gateway did not receive a timely
>>> response from the upstream server or application.
>> Is the backuppc service running?
>>
>>
>>
>> ------------------------------------------------------------------------------
>>
>>
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>
>
>
> ------------------------------------------------------------------------------
>
>
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>
>
>
> _______________________________________________ BackupPC-users
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>

--
Carl D Cravens (ccravens AT excelii DOT com), Ext 228 (620.327.1228)
Lead System Architect

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