Re: [nv-l] Problems with netview 7.1 in Win2K professional

Hi james,

the variable is there and looks correct. I have narrowed the install crash down to the ODBC install, I have all of the required sopftware (according to the rel notes), when the install program is setting up the databases, a CMD.EXE window pops up (with another 2 hidden ones) and just sits there, at the same time, the Netview install application is "Not Responding". Could there be a conflict with something, does anyone actually know what the install process is trying to do at all, can the database config be skipped somehow ?

Any idea on what goes on when this DOS window pops up, as it displays no information whatsoever.

Thanks

Mark

"James Shanks" <jshanks AT us.ibm DOT com>
12/04/2002 09:19 AST

To: nv-l AT lists.tivoli DOT com
cc:
bcc:
Subject: Re: [nv-l] Problems with netview 7.1 in Win2K professional

As part of the NetView installation, a system environment variable,
NV_DRIVE is created and set to the location where NetView is installed.
Almost every NetView process checks this variable on startup. Sounds to
me as though yours is messed up, though I cannot say how it got that way.
We have many lab boxes with the code installed on drives D or E and it
always works fine.

Anyway, go to the Control Panel and System and look under Environment
(that's the path for NT, I don't have a Win2K box handy to check if that
is the same but it should be close). You should see NV_DRIVE with the
proper drive set as a system variable. If you don't then something
definitely went wrong with your installation. If it's not there, you can
try creating a user variable from there and see if that helps, but there
is no telling what else went wrong with your installation. I'd be looking
at the nvinstal.log in /usr/OV/log. You may just want to remove it all
and re-install. If that doesn't work, I suggest a call to Support.

James Shanks
Level 3 Support for Tivoli NetView for UNIX and NT
Tivoli Software / IBM Software Group

pweischer AT mmm DOT com
04/12/2002 07:31 AM

To: "Mark van Kerkwyk" <mark AT vk DOT net>
cc: "nv-l" <nv-l AT lists.tivoli DOT com>
Subject: Re: [nv-l] Problems with netview 7.1 in Win2K professional

Hello,
we are running NetView 7.1 on W2K Server on the D: drive without any
problems.
We did not setup anything special for NetView in the OS.

On our servers, Service Pack 2 is installed. Do you have any service pack
installed?

Peter Weischer
IT-TIP / Technology and Infrastructure Projects
3M Deutschland GmbH, Carl-Schurz-Str. 1, 41453 Neuss
Fon: +49 (0)2131 14 2401, Fax: +49 (0)2131 14 122401
Triminet: 444 2401, eMail: pweischer AT mmm DOT com

"Mark van
Kerkwyk" To: "nv-l"
<nv-l AT lists.tivoli DOT com>
<mark AT vk DOT net> cc: (bcc: Peter
Weischer/GE-Europe/3M/US)
Subject: [nv-l] Problems with
netview 7.1 in Win2K
12.04.2002 professional
14:02

Anyone had problems getting Netview 7.1 installed on WIN2K Pro.

The install hangs everytime during the setting up ODBC bit, a cmd.exe box
pops up and never goes away and the Netview stops responding also.

I wonder if Netview will run properly on a drive other than C: also, I
have
installed all code on D: but when starting the service (after a failed
install), it says that certain files files do not exist, when they do
actually exist on D: drive in the path stated (without the drive letter).

Any ideas ??

Mark

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