Re: ISDN port colour problem through Netview

2001-11-09 08:42:49
Subject: Re: ISDN port colour problem through Netview
From: "Oliver Bruchhaeuser" <oliver.bruchhaeuser AT de.ibm DOT com>
To: nv-l AT lists.tivoli DOT com
Date: Fri, 9 Nov 2001 14:42:49 +0100

update to NetView 7.1 !
In this version the dormant status of ISDN interfaces is managed correctly.

>From the release notes 7.1:

Monitor ISDN Backup Interfaces
By default, interfaces with an SNMP ifOperStatus of DORMANT are handled
as if the status is NORMAL and the icon status color will be NORMAL.
However, in the special case of ISDN backup lines, when the status is
NORMAL, it usually means the primary line has a problem, and when
DORMANT, the primary line is usually okay. In this case the status
transitions to UP, and DORMANT might indicate the need for operator
The following features are intended to help operators handle ISDN backup
* The status of a backup line in DORMANT state is USER1, otherwise the
status is as usual (NORMAL, DOWN). Note that the backup line with a
status of AdminDown will also be USER1.
* When the status changes to UP (from any state) the event Backup Line is
ACTIVE is sent.
* When the status transitions to DORMANT (from any state, including
AdminDown) the event Backup Line is DORMANT is sent.

Kind regards

Oliver Bruchhaeuser
Tivoli NetView EMEA L2 Support

IBM Deutschland GmbH - ITS Tivoli - Dept. 7977 - Hechtsheimer Str. 2 -
55131 Mainz - Germany
Phone: +49-6131-84-5108 - Fax: +49-6131-84-6585 - email:
bruchhae AT de.ibm DOT com

Need help with Tivoli Software Products?
Ask Tivoli!
http://www.tivoli.com/asktivoli (login with your customer account)

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                    its-eu.com              To:     nv-l AT tkg DOT com         
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                    owner-nv-l AT tkg DOT co       Subject:     Re: [NV-L] ISDN 
port colour problem through Netview              
                    09.11.2001 12:55                                            
                    Please respond to                                           
                    IBM NetView                                                 


so far as I know, all ISDN Interfaces are treated as down when inactive.
Pink only shows up when the Port is manually shut down (administratively

We use a solution, where we catch the ISDN traps to operate a "backup icon"
which turns red when ISDN becomes active.

Gruesse - Best regards

Tim Uekermann
European Information Management
GE CompuNet Computer Distribution
Europaring 34-40, 50170 Kerpen, Germany
Phone: +49 (0) 22 73/597-7560, Fax: +49 (0) 22 73/597-186, Mobile:
E-Mail : Tim.Uekermann AT gecits-eu DOT com
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ananda AT bharatpetroleum DOT [email protected] on 09.11.2001 12:38:30

Please respond to nv-l AT tkg DOT com

Sent by:  owner-nv-l AT tkg DOT com

To:     nv-l AT tkg DOT com
Subject:  [NV-L] ISDN port colour problem through Netview


Hi All,

I am having NetView 6.0.2 on AIX 4.3.3.

We are monitoring ISDN ports configured on different cisco routers. ISDN
port has been configures mainly as fall back arrangement.

When these ports are not in use, it goes into inactive stage.

The problem is Netview detects these inactive interface differently on
different routers. In some cases, it shows pink color ( IP status -
User1(7) and in some cases it gives red color ( IP status - Critical(4).
Because of these different behaves, other different related actions are

We have checked the configuration for these interfaces on routers and it
appears to be the same.

Has anybody experienced the same problem? What could be the possible
reasons and where to look into?

How NetView treats ISDN/port when in inactive stage ?

Please reply ASAP.

Thanks in advance,



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