Fw: Problems with the Cisco symbols

1999-06-22 16:27:42
Subject: Fw: Problems with the Cisco symbols
From: Karin Binder <karin.binder AT NWA DOT COM>
To: nv-l AT lists.tivoli DOT com
Date: Tue, 22 Jun 1999 15:27:42 -0500

I'm also running AIX 4.3.2, NV5.1.1, CW2000 Essentials and Campus.  I had
problems  opening NetView after applying the CW2000 maintenance upgrade
(ver 2.1/2.3).  It seems some of the device packages were incomplete, and
the missing bitmaps caused problems with the NetView GUI (i.e pop-ups
galore "error during reading background files" and NO symbols on the map). 
I'm not sure if it impacted the web access as I was preoccupied with
getting main NetView GUI functioning again.  I'm not sure if you're running
into a similar scenario.  If it is, the following may help.     

Identify the failing packages by running 'ovw -config' and grep the output
for "Failed".  
You can compare these results to the files in the bitmaps/C directory.  I
found the base file missing for the 1400 and 8540-csm (zero length files in
this directory can also cause problems). The uninstallpkg utility failed
since the major part of the package was missing.  Remove entries for the
failing packages in  /usr/OV/symbols/C/CVTYPE and
/usr/OV/conf/C/oid_to_sym.  Rerun ovw -config (and -fields and -verify for
good measure) - the compilation errors should be resolved.  

After doing the above, our map once again opens and with the appropriate
Cisco symbols.  Likewise with the map from the web browser. 

Good Luck! 

> From: Booker Rosemary <rbooker AT WOOLWORTHS.COM DOT AU>
> Subject: Re: Problems with the Cisco symbols
> Date: Monday, June 21, 1999 4:22 PM
> Hernan
> I came across a similar problem a while ago. I think you are missing a
> set on your machine. You will need to load this from your AIX
> CD. Unfortunately I can't remember which font set it belonged to. Check
> you have loaded all the required font sets that are listed in the Release
> Notes. Anyway I just loaded all the fonts I could find and things seemed
> work fine after that.
> The problem you are having is releated to X-Windows, indirectly caused by
> NetView.
> Regards,
> Rosemary
> > -----Original Message-----
> > Sent: Tuesday, 22 June 1999 7:01
> > To:   NV-L AT UCSBVM.ucsb DOT edu
> > Subject:      Problems with the Cisco symbols
> > 
> > Hi all,    I have Netview  5.1.1 , AIX 4.3.2,  Cisco Works 2000
> > V
> > 2.1 and Campus V 2.3.  Since  I installed Cisco works , the Web
> > hasn´t
> > shown the Cisco Symbols.  It only appears  the IP address.
> > I have done the next things:
> > 
> > I deleted the /usr/OV/web/httpd/htdocs/TME10/NetView/images/symbols
> > the
> > colIcon.*.gif files.   After this, I rebuilt the symbols via
> > /usr/OV/web/httpd/cgi-bin/install. It din´t work.
> > 
> > I ran the  Administer -> Netview Web Interface -> Rebuild GIF Files, 
> > the
> > Netview interface.  It didn´t work.
> > 
> > I ran the ovw -webconfig command , and it showed :
> > Warning: Cannot convert string "Rom10" to type FontStruct
> > X Error of failed request:  BadMatch (invalid parameter attributes)
> >   Major opcode of failed request:  73 (X_GetImage)
> >   Serial number of failed request:  9431
> >   Current serial number in output stream:  9431
> > 
> > 
> > Does anybody  know what else can I do ?
> > 
> > Thanks,
> > 
> > Hernan D. Villegas
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