Are you removing the old master from bp.conf on the clients and putting in the 
new master?

Are you upgrading NBU on the clients to match version on the new master?   Are 
any of these clients media servers?





-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu 
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Marianne 
Van Den Berg
Sent: Friday, September 16, 2011 1:08 PM
To: 'veritas-bu AT mailman.eng.auburn DOT edu'
Subject: Re: [Veritas-bu] bpcd 13782 - drops connection from master server

Which NBU version? Since 6.0 server/client connection use vnetd (13724) only.

M.


Sent from my BlackBerry Bold

----- Original Message -----
From: brettkan [mailto:nbu-forum AT backupcentral DOT com]
Sent: Friday, September 16, 2011 06:41 PM
To: VERITAS-BU AT MAILMAN.ENG.AUBURN DOT EDU <VERITAS-BU AT MAILMAN.ENG.AUBURN 
DOT EDU>
Subject: [Veritas-bu]  bpcd 13782 - drops connection from master server

The issue - when master server initiates a session to client on port 13782, it 
drops immediately.  Thus, bkps are not running.  We are migrating clients off 
an old NetBackup server to this new server.

Tests done:
1-client can telnet to master server on ports 13782 (and maintains connection)
2-master server can still connect to port 13782 on other clients (80+ clients 
are working without issue)
3-master server can telnet to other NetBackup service port 13724 on client (and 
maintains connection)
4-old NetBackup master server can telnet to ports 13724, 13782 on client (and 
maintains connection)

Steps taken:
1-restarted NetBackup services on client
2-no firewalls or ACLs exist between client and master server.
3-reinstalled the NetBackup client
4-verified routes, bp.conf, services started

Has anyone ever deal with something like this before?  Looking for any ideas.
Network team, server groups and Symantec not sure of issue.

Thanks,
Brett

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|This was sent by brett.t.kandolf AT fisglobal DOT com via Backup Central.
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