What do the bpcd & vnetd logs on the clients show, if anything?

Regards,
 
Patrick Whelan
VERITAS Certified NetBackup Support Engineer for UNIX.
VERITAS Certified NetBackup Support Engineer for Windows.

netbackup AT whelan-consulting.co DOT uk


-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of brettkan
Sent: 16 September 2011 18:41
To: VERITAS-BU AT MAILMAN.ENG.AUBURN DOT EDU
Subject: [Veritas-bu] bpcd 13782 - drops connection from master server

The issue - when master server initiates a session to client on port 13782,
it drops immediately.  Thus, bkps are not running.  We are migrating clients
off an old NetBackup server to this new server.

Tests done:
1-client can telnet to master server on ports 13782 (and maintains
connection) 2-master server can still connect to port 13782 on other clients
(80+ clients are working without issue) 3-master server can telnet to other
NetBackup service port 13724 on client (and maintains connection) 4-old
NetBackup master server can telnet to ports 13724, 13782 on client (and
maintains connection)

Steps taken:
1-restarted NetBackup services on client 2-no firewalls or ACLs exist
between client and master server.
3-reinstalled the NetBackup client
4-verified routes, bp.conf, services started

Has anyone ever deal with something like this before?  Looking for any
ideas.  
Network team, server groups and Symantec not sure of issue.

Thanks,
Brett

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