Veritas-bu

Re: [Veritas-bu] bpcd 13782 - drops connection from master server

2011-09-16 17:46:54
Subject: Re: [Veritas-bu] bpcd 13782 - drops connection from master server
From: "Reynolds, Susan K." <SReynolds2 AT semprautilities DOT com>
To: "VERITAS-BU AT MAILMAN.ENG.AUBURN DOT EDU" <VERITAS-BU AT MAILMAN.ENG.AUBURN DOT EDU>
Date: Fri, 16 Sep 2011 14:46:45 -0700
Is client part of a Windows cluster?

You might check this:

http://www.symantec.com/business/support/index?page=content&id=TECH150081


-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu 
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of brettkan
Sent: Friday, September 16, 2011 9:41 AM
To: VERITAS-BU AT MAILMAN.ENG.AUBURN DOT EDU
Subject: [Veritas-bu] bpcd 13782 - drops connection from master server

The issue - when master server initiates a session to client on port 13782, it 
drops immediately.  Thus, bkps are not running.  We are migrating clients off 
an old NetBackup server to this new server.

Tests done:
1-client can telnet to master server on ports 13782 (and maintains connection)
2-master server can still connect to port 13782 on other clients (80+ clients 
are working without issue)
3-master server can telnet to other NetBackup service port 13724 on client (and 
maintains connection)
4-old NetBackup master server can telnet to ports 13724, 13782 on client (and 
maintains connection)

Steps taken:
1-restarted NetBackup services on client
2-no firewalls or ACLs exist between client and master server.
3-reinstalled the NetBackup client
4-verified routes, bp.conf, services started

Has anyone ever deal with something like this before?  Looking for any ideas.  
Network team, server groups and Symantec not sure of issue.

Thanks,
Brett

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