Additional information:

This server is on the outside of a firewall and it's possible the security 
folks may have begun to clamp down on the ports available. I remember from the 
Veritas Conference that there is a range of port numbers I have to give them to 
allow if indeed this is related to port security. I am at a loss, however, to 
remember where to find that list of ports for NT clients. Can somebody point me 
in the right direction on this??

Regards,


Dennis F. Dwyer
Enterprise Storage Manager
Tampa Electric Company

(813) 225-5181  - Voice
(813) 275-3599  - FAX

Visit our corporate website at www.tecoenergy.com

>>> "Dennis Dwyer" <dfdwyer AT tecoenergy DOT com> 12/18/00 01:12PM >>>
I recently started having problems with one of my NT clients that I cannot 
diagnose.

I've been through all the  recommended troubleshooting steps and everything on 
the network appears to be in order. I can ping to the client from the NBU 
server and I can ping from the NBU server to the client. When I start the 
backup though, it times out after one minute attempting to connect. Haven't 
opened an incident yet ... thought I'd run it by the group first. I am seeing 
some interesting things in the logs.

09:07:18 [387.408] <2> bpcd main: offset to GMT 18000
09:07:18 [387.408] <2> bpcd main: Got socket for input 172
09:07:18 [387.408] <2> bpcd main: setup_sockopts complete
09:07:32 [387.408] <16> bpcd main: read failed: Error: 10054 (installing 
nberrmsg.dll may allow this error to be decoded)
09:07:40 [315.403] <2> bpcd main: offset to GMT 18000
09:07:40 [315.403] <2> bpcd main: Got socket for input 224
09:07:40 [315.403] <2> bpcd main: setup_sockopts complete
09:07:41 [315.403] <2> bpcd main: output socket port number = 1008
09:07:41 [315.403] <2> bpcd peer_hostname: Connection from host ecnbusrv 
(xx.xx.xxx.xx) port 1009
09:07:41 [315.403] <2> bpcd main: Peer hostname is ecnbusrv
09:07:41 [315.403] <2> bpcd main: Got socket for output 52, lport = 809
09:08:26 [315.403] <16> bpcd main: Couldn't connect to address xx.xx.xxx.xx 
port 1008: Error: 10060 (installing nberrmsg.dll may allow this error to be 
decoded)

What is this thing nberrmsg.dll and how can I install it?
Is there documentation on it?
Where can I find out what an Error 10060 and 10054 are?

Has anyone seen anything like this before? I'm beginning to think my only 
recourse is to un-install the client agent and re-install it. I'm awaiting 
information from the server owner to see what (if anything) has been done to 
this server within the last week and a half.

Any insight would be greatly appreciated.

Regards,



Dennis F. Dwyer
Enterprise Storage Manager
Tampa Electric Company

(813) 225-5181  - Voice
(813) 275-3599  - FAX

Visit our corporate website at www.tecoenergy.com 

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