Dennis,

Personally my oppinion on a STATUS-54 for an NT client
means that you may to need to restart the BPCD services on 
that client.  This is an NT service type of thing that gets
set up when you install NB on that client.  Sorry for the
bad lingo, I'm a NB UNIX guy but I do have NT clients.
Try stopping and restarting the BPCD service on the NT client
then rerun the backup.  NB server is talking to your client
but your client is not listening or responding.  Hope this helps.



Dennis Dwyer wrote:
> 
> I recently started having problems with one of my NT clients that I cannot 
> diagnose.
> 
> I've been through all the  recommended troubleshooting steps and everything 
> on the network appears to be in order. I can ping to the client from the NBU 
> server and I can ping from the NBU server to the client. When I start the 
> backup though, it times out after one minute attempting to connect. Haven't 
> opened an incident yet ... thought I'd run it by the group first. I am seeing 
> some interesting things in the logs.
> 
> 09:07:18 [387.408] <2> bpcd main: offset to GMT 18000
> 09:07:18 [387.408] <2> bpcd main: Got socket for input 172
> 09:07:18 [387.408] <2> bpcd main: setup_sockopts complete
> 09:07:32 [387.408] <16> bpcd main: read failed: Error: 10054 (installing 
> nberrmsg.dll may allow this error to be decoded)
> 09:07:40 [315.403] <2> bpcd main: offset to GMT 18000
> 09:07:40 [315.403] <2> bpcd main: Got socket for input 224
> 09:07:40 [315.403] <2> bpcd main: setup_sockopts complete
> 09:07:41 [315.403] <2> bpcd main: output socket port number = 1008
> 09:07:41 [315.403] <2> bpcd peer_hostname: Connection from host ecnbusrv 
> (xx.xx.xxx.xx) port 1009
> 09:07:41 [315.403] <2> bpcd main: Peer hostname is ecnbusrv
> 09:07:41 [315.403] <2> bpcd main: Got socket for output 52, lport = 809
> 09:08:26 [315.403] <16> bpcd main: Couldn't connect to address xx.xx.xxx.xx 
> port 1008: Error: 10060 (installing nberrmsg.dll may allow this error to be 
> decoded)
> 
> What is this thing nberrmsg.dll and how can I install it?
> Is there documentation on it?
> Where can I find out what an Error 10060 and 10054 are?
> 
> Has anyone seen anything like this before? I'm beginning to think my only 
> recourse is to un-install the client agent and re-install it. I'm awaiting 
> information from the server owner to see what (if anything) has been done to 
> this server within the last week and a half.
> 
> Any insight would be greatly appreciated.
> 
> Regards,
> 
> Dennis F. Dwyer
> Enterprise Storage Manager
> Tampa Electric Company
> 
> (813) 225-5181  - Voice
> (813) 275-3599  - FAX
> 
> Visit our corporate website at www.tecoenergy.com
> 
> _______________________________________________
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-- 

--Lee

Client Site: EATON Corp. Cleveland OH (440) 954-5626
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