Networker

Re: [Networker] 7.4.5 nsrck hangs

2009-09-04 17:15:08
Subject: Re: [Networker] 7.4.5 nsrck hangs
From: Roberta Gold <gold11 AT LLNL DOT GOV>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Fri, 4 Sep 2009 14:10:04 -0700
When I remove a client, I also move the client index to a different directory. Once my advertised retention time is up, I remove any remaining media index entries for those clients from the volumes that are onsite. The only remaining entries will be for the DR volumes that are offsite. I wish NetWorker had a "NUKE CLIENT" option in the NMC that would totally cleanup after a client.

I guess it is the "nsrim -X", which kicks off a "nsrck -X" at the end, that hangs. Issuing a "nsrck -X" from the command line only picks up the defined clients ...

Working with EMC support is very frustrating. Triple that when you tell them you aren't allowed to do "webex" ...

So I guess I will just go through and create the dead clients ...




At 3:36 PM -0500 9/4/09, Tim Mooney wrote:
In regard to: Re: [Networker] 7.4.5 nsrck hangs, Roberta Gold said (at...:

Does EMC intend to fix this? Or is this considered bad house-keeping on our part?

NetWorker has allowed old client indexes to be kept around since the early
days of the product.  If they're going to change the behavior now, you
would think that it would warrant a mention in the release notes.

Also, when you delete a client, NetWorker doesn't delete the client file
index -- it doesn't even prompt you to delete it.  It just leaves it.  If
that's bad practice, you would think the GUI would prompt you to delete
it.

I really want to keep information on our DR tapes in our media index ...

I could be misunderstanding what's going on, but isn't it the client file
index that nsrck is hanging on, though?  There's no reason why you can't
keep the media information in the media index -- it's the actual saveset
contents in the client file index that's triggering the issue.

If you have index savesets for your older, deleted clients on tape
somewhere, then it should be trivial to pull them back if you ever need
them.  You should be able to safely remove the client file index directories
for old clients that are no longer defined.

Should I still open a case with EMC to express my displeasure for
turning what should have continued to be ignorable warnings to something
requiring immediate attention?

Depends on what your frustration level is.  As Francis said in an earlier
email, lately it seems to be a real fight just to get EMC to acknowledge
that something even is a problem.  Then the fight to get a fix begins.

Tim
--
Tim Mooney                                             Tim.Mooney AT ndsu DOT 
edu
Enterprise Computing & Infrastructure                  701-231-1076 (Voice)
Room 242-J6, IACC Building                             701-231-8541 (Fax)
North Dakota State University, Fargo, ND 58105-5164

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--
Roberta Gold
Lawrence Livermore National Laboratory
Integrated Computing and Communications
HPSD - Security Technologies Group
gold11 AT llnl DOT gov
(925) 422-0167

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