Networker

Re: [Networker] 7.4.5 nsrck hangs

2009-09-04 15:10:36
Subject: Re: [Networker] 7.4.5 nsrck hangs
From: Roberta Gold <gold11 AT LLNL DOT GOV>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Fri, 4 Sep 2009 12:07:15 -0700
Does EMC intend to fix this? Or is this considered bad house-keeping on our part? I really want to keep information on our DR tapes in our media index ...

Thanks for the fix. Yes, I would like a copy of the script.

Should I still open a case with EMC to express my displeasure for turning what should have continued to be ignorable warnings to something requiring immediate attention?



At 2:43 PM -0400 9/4/09, Francis Swasey wrote:
On 9/4/09 1:19 PM, Roberta Gold wrote:
I was brave and installed 7.4.5. The good news is I don't get hung groups anymore. The bad news is "nsrck" hangs every night. It appears to be checking clients that don't exist anymore. I believe it has always done that if there were savesets in the media index for non-existant clients, but it would just give a warning and continue. I cleaned up all the old entries that I could from the media index, but I don't want to remove entries for our DR tapes.

Anyone else having this problem?

I haven't opened a case with EMC yet. Their website just hangs right now when I try to do anything.

Yes.

I opened a case with EMC and we spent 2 hours on the phone running nsrim -X and then defining the next client the nsrck hung up on. After we were done, we'd redefined 42 clients to networker that do not exist (I've marked them all as Scheduled Backup: Disabled, and not in any groups -- so they don't consume any licenses).

That was when I had 7.4.4.6 installed. When I upgraded to 7.4.5, nsrck hung, but running nsrim -X manually would not hang. I finally grepped out the 96 remaining clients that nsrck was saying were not registered and defined them the same way as the other 42, nsrck doesn't hang anymore... I've got 400 clients defined, with 138 of them being old defunct remnants...

If you kill the hung nsrck, at least the nsrim that spawned it will complete and your volumes will expire correctly....

I wrote up a shell script to feed the 96 into nsradmin to create them -- let me know if you would like that as an example...

--
Frank Swasey                    | http://*www.*uvm.edu/~fcs
Sr Systems Administrator        | Always remember: You are UNIQUE,
University of Vermont           |    just like everyone else.
  "I am not young enough to know everything." - Oscar Wilde (1854-1900)


--
Roberta Gold
Lawrence Livermore National Laboratory
Integrated Computing and Communications
HPSD - Security Technologies Group
gold11 AT llnl DOT gov
(925) 422-0167

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