[Networker] Group reported as failed if Exchange NMO hit mailbox with disabled/locked linked user account ...
2007-01-10 11:14:58
Dears,
I just discovered backuping a MS Exchange 2003 using NMO 4.1 Build
148
with NSR 72/721 on I386
reports, in savegroup completion, a failed status during mailbox
backup
if at least 1 mailbox is not accessible (user linked to the mailbox
has
his account disabled)
Looking in media database; the backup is browsable and, using gui,
saved
mailboxes
can be browsed and recovered.
Attached a relevant extract of the log :
MSEXCH:MB [6916] [I] 01/07/07 21:36:23 nsrxchsv_ese.exe Version:
4.1.0.148 Supporting Exchange 2000 and Exchange 2003
MSEXCH:MB [6916] [I] 01/07/07 21:36:23 System Version: 5.2 Build 3790
Service Pack 1
MSEXCH:MB [6916] [I] 01/07/07 21:36:23 ESEBCLI2.DLL Version:
6.5.7638.1
Service Pack 2
MSEXCH:MB [6916] [I] 01/07/07 21:37:33 Performing an Exchange save
operation; save level is Full (Legato Backup Level: full).
MSEXCH:MB [6916] [I] 01/07/07 21:37:33 Parsing parameters from the
command line...
MSEXCH:MB [6916] [I] 01/07/07 21:37:33 Opening connection to
NetWorker
Server...
MSEXCH:MB [6916] [I] 01/07/07 21:37:51 Opening connection to Exchange
Server...
MSEXCH:MB [6916] [I] 01/07/07 21:37:51 Backing up Microsoft Exchange
Private Mailboxes ...
(...)
MSEXCH:MB [6916] [I] 01/07/07 22:04:40 Starting: <MAILBOX NAME>
MSEXCH:MB [6916] [E] 01/07/07 22:04:40 Exchange Module was denied
access
to mailbox <MAILBOX NAME>. This mailbox is disconnected from Active
Directory. Please consult the Administrator's Guide for Exchange Module
for
information on backing up this mailbox.
MSEXCH:MB [6916] [E] 01/07/07 22:04:40 mb_item.cpp(3991): Failed to
log
on to mailbox /O=MAILROOT/OU=COMMON ADMINISTRATIVE
GROUP/CN=RECIPIENTS/CN=<USERID>. Status: 0x80004005
MSEXCH:MB [6916] [W] 01/07/07 22:04:40 Finished with errors. Status =
0x000004de; <MAILBOX NAME> 0 KB 0 bytes/second
(...)
MSEXCH:IS [7376] [I] 01/07/07 20:23:55 l: MSEXCH:IS 25 GB 00:14:22 16
file(s)
Any idea how to fix that ? Skipping that mailbox is not for me a
solution, account can become locked for a ton of reasons.
Thanks,
Th
Kind regards - Bien cordialement - Vriendelijke groeten,
Thierry FAIDHERBE
HP Services - Storage Division
Tru64 Unix and Legato Enterprise Backup Solutions Consultant
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