I am getting the same reports now that I got before.
0x00000 4DE or whatever the error code is. When I looked up the hotfix
mentioned below, TechNet says that it is for Exchange 2003 SP1. Well we
are running Exchange 2003 SP2 which "implies" that fix has been
incorporated into the patch. The groups are being reported as failed. It
would appear we already have the patch that MSFT recommended for us.
EMC Tech Support [/waving Hello Doug White!] is researching the problem.
He thought it was because we had a number of accounts "disabled". The
bad news, we did NOT have any accounts/mailboxes disabled. So now we are
back to investigative square one, why? Because I HATE WITH A PASSION, to
see a red icon on my console!
Any thoughts or guidance, feel free to tell me where to go! <Grin>
Semper Fidelis et Paratus! /ALE
P.S. 19 Days left on contract, still looking for a job. Really wonder
what these folks are going to do when I leave. They still have not
brought in anyone for me to train.
> -----Original Message-----
> From: EMC NetWorker discussion
> [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] On Behalf Of Janis Smits
> Sent: Thursday, January 11, 2007 9:55 AM
> To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
> Subject: Re: [Networker] Group reported as failed if Exchange
> NMO hit mailbox with disabled/locked linked user account ...
>
> This is the way how Exchange 2000/2003 handles disabled (but
> not locked) user accounts - if you disable an user account in
> Active Directory, no one will be able to login into this
> mailbox until Exchange admin fixes the mailbox permissions
> and properties.
> There is a hotfix for Exchange 2003 to change this behavior,
> for more information look at http://support.microsoft.com/kb/903158
>
> Regards,
> Janis Smits
>
> > -----Original Message-----
> > From: Faidherbe, Thierry [mailto:Thierry.Faidherbe AT HP DOT COM]
> > Sent: Wednesday, January 10, 2007 6:07 PM
> > To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
> > Subject: [Networker] Group reported as failed if Exchange NMO hit
> > mailbox with disabled/locked linked user account ...
> >
> >
> > Dears,
> >
> > I just discovered backuping a MS Exchange 2003 using NMO
> 4.1 Build
> > 148
> > with NSR 72/721 on I386
> > reports, in savegroup completion, a failed status during mailbox
> > backup
> > if at least 1 mailbox is not accessible (user linked to
> the mailbox
> > has his account disabled)
> >
> > Looking in media database; the backup is browsable and,
> using gui,
> > saved mailboxes
> > can be browsed and recovered.
> >
> > Attached a relevant extract of the log :
> >
> > MSEXCH:MB [6916] [I] 01/07/07 21:36:23 nsrxchsv_ese.exe Version:
> > 4.1.0.148 Supporting Exchange 2000 and Exchange 2003
> > MSEXCH:MB [6916] [I] 01/07/07 21:36:23 System Version: 5.2 Build
> > 3790 Service Pack 1
> > MSEXCH:MB [6916] [I] 01/07/07 21:36:23 ESEBCLI2.DLL Version:
> > 6.5.7638.1
> > Service Pack 2
> > MSEXCH:MB [6916] [I] 01/07/07 21:37:33 Performing an
> Exchange save
> > operation; save level is Full (Legato Backup Level: full).
> > MSEXCH:MB [6916] [I] 01/07/07 21:37:33 Parsing
> parameters from the
> > command line...
> > MSEXCH:MB [6916] [I] 01/07/07 21:37:33 Opening connection to
> > NetWorker Server...
> > MSEXCH:MB [6916] [I] 01/07/07 21:37:51 Opening connection to
> > Exchange Server...
> > MSEXCH:MB [6916] [I] 01/07/07 21:37:51 Backing up Microsoft
> > Exchange Private Mailboxes ...
> > (...)
> > MSEXCH:MB [6916] [I] 01/07/07 22:04:40 Starting: <MAILBOX NAME>
> > MSEXCH:MB [6916] [E] 01/07/07 22:04:40 Exchange Module
> was denied
> > access to mailbox <MAILBOX NAME>. This mailbox is
> disconnected from
> > Active Directory. Please consult the Administrator's Guide for
> > Exchange Module for information on backing up this mailbox.
> > MSEXCH:MB [6916] [E] 01/07/07 22:04:40
> mb_item.cpp(3991): Failed to
> > log on to mailbox /O=MAILROOT/OU=COMMON ADMINISTRATIVE
> > GROUP/CN=RECIPIENTS/CN=<USERID>. Status: 0x80004005
> > MSEXCH:MB [6916] [W] 01/07/07 22:04:40 Finished with
> errors. Status
> > = 0x000004de; <MAILBOX NAME> 0 KB 0 bytes/second
> > (...)
> > MSEXCH:IS [7376] [I] 01/07/07 20:23:55 l: MSEXCH:IS 25
> GB 00:14:22
> > 16
> > file(s)
> >
> > Any idea how to fix that ? Skipping that mailbox is not for me a
> > solution, account can become locked for a ton of reasons.
> >
> > Thanks,
> >
> > Th
> >
> >
> > Kind regards - Bien cordialement - Vriendelijke groeten,
> >
> > Thierry FAIDHERBE
> >
> > HP Services - Storage Division
> > Tru64 Unix and Legato Enterprise Backup Solutions Consultant
> >
> > ********* ********* HEWLETT - PACKARD
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> > ****** h ****** 1140 Bruxelles/Brussel/Brussels
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> > ***** h h pppp ***** 1200 Bruxelles/Brussel/Brussels
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> > ********* ********* Phone : +32 (0)2 / 729.85.42
> > Mobile : +32 (0)498/ 94.60.85
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> > I N V E N T Email/MSN : thierry.faidherbe(at)hp.com
> >
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