Got my own answer...

If I had read the hotfix release a little further I would have noticed
what Doug White from EMC said: there is a hotfix for SP2 as well --
916783.

Woo-Hoo! NO MORE RED ICONS! /ALE 

> -----Original Message-----
> From: EMC NetWorker discussion 
> [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] On Behalf Of Albert 
> Eddie Contractor AFRPA CIO/IT
> Sent: Friday, January 12, 2007 1:43 PM
> To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
> Subject: Re: [Networker] Group reported as failed if Exchange 
> NMO hit mailbox with disabled/locked linked user account ...
> 
> I am getting the same reports now that I got before.
> 
> 0x00000 4DE or whatever the error code is. When I looked up 
> the hotfix mentioned below, TechNet says that it is for 
> Exchange 2003 SP1. Well we are running Exchange 2003 SP2 
> which "implies" that fix has been incorporated into the 
> patch. The groups are being reported as failed. It would 
> appear we already have the patch that MSFT recommended for us.
> 
> EMC Tech Support [/waving Hello Doug White!] is researching 
> the problem.
> He thought it was because we had a number of accounts 
> "disabled". The bad news, we did NOT have any 
> accounts/mailboxes disabled. So now we are back to 
> investigative square one, why? Because I HATE WITH A PASSION, 
> to see a red icon on my console!
> 
> Any thoughts or guidance, feel free to tell me where to go! <Grin>
> 
> Semper Fidelis et Paratus! /ALE
> 
> P.S. 19 Days left on contract, still looking for a job. 
> Really wonder what these folks are going to do when I leave. 
> They still have not brought in anyone for me to train.
>  
> 
> > -----Original Message-----
> > From: EMC NetWorker discussion
> > [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] On Behalf Of Janis Smits
> > Sent: Thursday, January 11, 2007 9:55 AM
> > To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
> > Subject: Re: [Networker] Group reported as failed if 
> Exchange NMO hit 
> > mailbox with disabled/locked linked user account ...
> > 
> > This is the way how Exchange 2000/2003 handles disabled (but not 
> > locked) user accounts - if you disable an user account in Active 
> > Directory, no one will be able to login into this mailbox until 
> > Exchange admin fixes the mailbox permissions and properties.
> > There is a hotfix for Exchange 2003 to change this 
> behavior, for more 
> > information look at http://support.microsoft.com/kb/903158
> > 
> > Regards,
> > Janis Smits
> > 
> > > -----Original Message-----
> > > From: Faidherbe, Thierry [mailto:Thierry.Faidherbe AT HP DOT COM]
> > > Sent: Wednesday, January 10, 2007 6:07 PM
> > > To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
> > > Subject: [Networker] Group reported as failed if Exchange NMO hit 
> > > mailbox with disabled/locked linked user account ...
> > >
> > >
> > >    Dears,
> > >
> > >    I just discovered backuping a MS Exchange 2003 using NMO
> > 4.1 Build
> > > 148
> > > with NSR 72/721 on I386
> > >    reports, in savegroup completion, a failed status 
> during mailbox 
> > > backup
> > >    if at least 1 mailbox is not accessible (user linked to
> > the mailbox
> > > has his account disabled)
> > >
> > >    Looking in media database; the backup is browsable and,
> > using gui,
> > > saved mailboxes
> > >    can be browsed and recovered.
> > >
> > >    Attached a relevant extract of the log :
> > >
> > >    MSEXCH:MB [6916] [I] 01/07/07 21:36:23 
> nsrxchsv_ese.exe Version:
> > > 4.1.0.148 Supporting Exchange 2000 and Exchange 2003
> > >    MSEXCH:MB [6916] [I] 01/07/07 21:36:23 System Version: 
> 5.2 Build 
> > > 3790 Service Pack 1
> > >    MSEXCH:MB [6916] [I] 01/07/07 21:36:23 ESEBCLI2.DLL Version:
> > > 6.5.7638.1
> > > Service Pack 2
> > >    MSEXCH:MB [6916] [I] 01/07/07 21:37:33 Performing an
> > Exchange save
> > > operation; save level is Full (Legato Backup Level: full).
> > >    MSEXCH:MB [6916] [I] 01/07/07 21:37:33 Parsing
> > parameters from the
> > > command line...
> > >    MSEXCH:MB [6916] [I] 01/07/07 21:37:33 Opening connection to 
> > > NetWorker Server...
> > >    MSEXCH:MB [6916] [I] 01/07/07 21:37:51 Opening connection to 
> > > Exchange Server...
> > >    MSEXCH:MB [6916] [I] 01/07/07 21:37:51 Backing up Microsoft 
> > > Exchange Private Mailboxes ...
> > >    (...)
> > >    MSEXCH:MB [6916] [I] 01/07/07 22:04:40 Starting: <MAILBOX NAME>
> > >    MSEXCH:MB [6916] [E] 01/07/07 22:04:40 Exchange Module
> > was denied
> > > access to mailbox  <MAILBOX NAME>. This mailbox is
> > disconnected from
> > > Active Directory. Please consult the Administrator's Guide for 
> > > Exchange Module for information on backing up this mailbox.
> > >    MSEXCH:MB [6916] [E] 01/07/07 22:04:40
> > mb_item.cpp(3991): Failed to
> > > log on to mailbox /O=MAILROOT/OU=COMMON ADMINISTRATIVE 
> > > GROUP/CN=RECIPIENTS/CN=<USERID>. Status: 0x80004005
> > >    MSEXCH:MB [6916] [W] 01/07/07 22:04:40 Finished with
> > errors. Status
> > > = 0x000004de; <MAILBOX NAME> 0 KB 0 bytes/second
> > >    (...)
> > >    MSEXCH:IS [7376] [I] 01/07/07 20:23:55 l: MSEXCH:IS 25
> > GB 00:14:22
> > > 16
> > > file(s)
> > >
> > >    Any idea how to fix that ? Skipping that mailbox is 
> not for me a 
> > > solution, account can become locked for a ton of reasons.
> > >
> > >    Thanks,
> > >
> > >    Th
> > >
> > >
> > > Kind regards - Bien cordialement - Vriendelijke groeten,
> > >
> > > Thierry FAIDHERBE
> > >
> > > HP Services - Storage Division
> > > Tru64 Unix and Legato Enterprise Backup Solutions Consultant
> > >
> > >  *********       *********   HEWLETT - PACKARD
> > >  *******    h      *******   1 Rue de l'aeronef/Luchtschipstraat
> > >  ******    h        ******   1140 Bruxelles/Brussel/Brussels
> > >  *****    hhhh  pppp *****
> > >  *****   h  h  p  p  *****   100/102 Blv de la Woluwe/Woluwedal
> > >  *****  h  h  pppp   *****   1200 Bruxelles/Brussel/Brussels
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> > >  *******    p      *******
> > >  *********       *********   Phone :    +32 (0)2  / 729.85.42
> > >                              Mobile :   +32 (0)498/  94.60.85
> > >                              Fax :      +32 (0)2  / 729.88.30
> > >      I  N  V  E  N  T        Email/MSN : 
> thierry.faidherbe(at)hp.com
> > >
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