Hi James,

> Can you try making the registry changes documented in this link
>
> http://forum.ultrabac.com/showthread.php?p=607
> or
> http://www.asigraforums.com/viewtopic.php?f=1&t=3347

I will give these a try tonight, but I'm fairly certain that these
only apply to Exchange 2007.

This client is running Exchange 2010 and, according to the Microsoft
links I put in my original post, Microsoft has removed this "legacy"
backup functionality from their 2010 product and replaced it with a
supposedly "more robust" backup system.

In any case, I will try the registry changes and let you know what
happens later this evening.

Best Regards,
Angus Jordan

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