Bacula-users

Re: [Bacula-users] format of feature requests

2009-03-15 17:01:29
Subject: Re: [Bacula-users] format of feature requests
From: Dan Langille <dan AT langille DOT org>
To: Kevin Keane <subscription AT kkeane DOT com>
Date: Sun, 15 Mar 2009 16:49:42 -0400
Kevin Keane wrote:
> Dan Langille wrote:
>> Kern Sibbald wrote:
>>
>>   
>>> To everyone:
>>> In the future, please (everyone) pay careful attention to formating your 
>>> request (i.e. leading spaces, line separation and such) so that it 
>>> corresponds exactly to the format in the projects file.  As these are 
>>> presented, they are almost unreadable when copied and pasted into the 
>>> projects file, and so to make it readable, I have to spend considerable 
>>> time 
>>> dealing with formating.  If you do not understand what I mean take a look 
>>> at 
>>> the current project file and try to find and read some of the more recent 
>>> submissions.
>>>
>>> Thanks for your consideration of the request.
>>>     
>> I suggest a slight change of policy.
>>
>> If a request is accepted, but is in the incorrect format, it should be 
>> put on hold until the submitter adjusts the format.  It is in their 
>> interest to reformat.
>>
>> I say "accepted then reformat" because there's no sense in asking 
>> someone to reformat if it's been rejected.
>>
>> Of course, I'd also go for "reject the submission if incorrectly 
>> formated".  I think shifting the work to those better suited to carry 
>> out the work is a good idea.
>>
>> Developers are not expected to do a bunch of text formating.  It's not 
>> because they can't do it.  It's because others can easily do it, thus 
>> freeing up developer time to do developer things.
>>   
> I'm not sure that the submitters are any better suited to do it, because 
> it isn't clear at all that the formatting is *that* critical, or exactly 
> what the format even is. http://www.bacula.org/en/?page=feature-request 
> describes it, but the way I read it, all it says is which fields you 
> should put into the feature request. From looking at it, I wouldn't have 
> known that the Origin and Date field should be intended two spaces (or 
> is it three?) If it is this critical, maybe you could make that explicit.
> 
> Another issue is that it may be impossible to meet that requirement. 
> Looking at it, it seems that the misformatting in the line breaks that 
> prompted Kern to suggest this policy actually was an artifact of the 
> email MUA or a message transport somewhere along the way. That *will* 
> happen regularly, in particular when emails are going back and forth 
> discussing the feature request.
> 
> How about creating a form on the Web site that accepts the various 
> fields and automatically generates a perfectly-formatted feature request 
> and emails it to the appropriate mailing list? Put a CAPTCHA on it to 
> prevent spam, and the problem is mostly solved (misformatting could 
> still happen while the feature request is being discussed, of course, 
> but at least the initial request would come out perfectly every time).
> 

Tradition has it that those that suggest are also volunteering.  :)

-- 
Dan Langille

BSDCan - The Technical BSD Conference : http://www.bsdcan.org/
PGCon  - The PostgreSQL Conference:     http://www.pgcon.org/

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