ADSM-L

Re: [ADSM-L] Spectrum Protect documentatie on Knowledgecenter site

2016-06-07 12:59:06
Subject: Re: [ADSM-L] Spectrum Protect documentatie on Knowledgecenter site
From: Roger Deschner <rogerd AT UIC DOT EDU>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Tue, 7 Jun 2016 11:57:27 -0500
Thanks Andy. You've always been helpful to WDSF/ADSM/TSM/ISP customers;
I still remember meeting you in person at a SHARE conference some years
ago. These links are helpful while IBM sorts out its documentation mess.

This discussion is why I have always saved PDFs whenever I ran across
them, to an encrypted USB thumb drive that I carry with me, especially
at places like heavily firewalled data centers or DR sites. I shudder to
think what recovery would be like in an actual disaster with only online
web "knowledge center" documentation to tell me how to proceed to
recover my employer's critical business information as quickly as
possible - if I could access the web at all. As we see here, even
bookmarking those online sites is a pointless exercise, since the URLs
change so frequently. Keeping this "bookshelf" of PDFs (backed up to TSM
and to PCs both at work and at home) should be a crucial part of any DR
plan. I'll be using this list of URLs to update my bookshelf.

It is also why I have written previously (at length, to the point of
admittedly becoming redundant) about the removal of the Administrator's
Guide as a single book, and scattering its priceless collection of
content to the winds in the form of thousands of online web pages.

Again, thnaks Andy!

Roger Deschner      University of Illinois at Chicago     rogerd AT uic DOT edu
======I have not lost my mind -- it is backed up on tape somewhere.=====


On Mon, 6 Jun 2016, Andrew Raibeck wrote:

>I hear and feel (and see) the pain, and have passed the comments on. Let's
>just say that some things are not immediately in our control...
>
>At any rate, for now I suggest using this landing page:
>
>https://www.ibm.com/support/knowledgecenter/SSGSG7
>
>>>From there:
>
>1. Select a product version from the drop-down list near the left-hand
>upper corner of the page. For example, if I select 7.1.5, it will take me
>to this page:
>
>https://www.ibm.com/support/knowledgecenter/SSGSG7_7.1.5/tsm/welcome.html
>
>2. In the upper left corner of the page you should see a "breadcrumb" trail
>like this:
>
>   icon   >   Tivoli Storage Manager   >   Tivoli Storage Manager 7.1.5   >
>Welcome
>
>If you click on that icon, that will open a table-of-contents (TOC) that
>should look familiar.
>
>3. If you do not immediately see what you are looking for (like info about
>Data Protection for Microsoft SQL Server), click on the "Product suites and
>related products" link in the TOC, and in the right hand side you should
>see links to the products you are looking for.
>
>ALTERNATIVELY
>
>1. From the landing page, click a product (like Tivoli Storage Manager for
>Databases) in the "Find related products" section. It will take you to a
>page like this:
>
>http://www.ibm.com/support/knowledgecenter/SSTFZR/landing/welcome_sstfzr.html
>
>2. Select a product version from the drop-down list (this time it will show
>7.1.4 as the latest because there is no 7.1.5 for this product).
>
>3. Once again you will see the breadcrumb trail in the upper left corner.
>Click on the icon to see the TOC.
>
>Best regards,
>
>Andy
>
>____________________________________________________________________________
>
>Andrew Raibeck | IBM Spectrum Protect Level 3 | storman AT us.ibm DOT com
>
>IBM Tivoli Storage Manager links:
>Product support:
>https://www.ibm.com/support/entry/portal/product/tivoli/tivoli_storage_manager
>
>Online documentation:
>http://www.ibm.com/support/knowledgecenter/SSGSG7/landing/welcome_ssgsg7.html
>
>Product Wiki:
>https://www.ibm.com/developerworks/community/wikis/home/wiki/Tivoli%20Storage%20Manager
>
>"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 2016-06-06
>13:16:02:
>
>> From: Stefan Folkerts <stefan.folkerts AT GMAIL DOT COM>
>> To: ADSM-L AT VM.MARIST DOT EDU
>> Date: 2016-06-06 13:18
>> Subject: Re: Spectrum Protect documentatie on Knowledgecenter site
>> Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
>>
>> Thanks all, saved my day tomorrow with the pdf links guy's.
>>
>> Please IBM don't mess around with the documentation, this stuff is
>> essential to get right and keeping simple and fast access is a necessity.
>>
>> So please keep it simple, keep it in one place, give us a webinterface
>that
>> makes it easy to select versions and find the stuff we need. HTML is fine
>> but also give us complete pdf files please without going to some wiki of
>> ftp link, bundles of all documentation per version are a nice addition
>but
>> just make it easy to find later on not just a ftp directory and/or some
>> obscure wiki page somewhere.
>> Without quick and easy access to pdf files we can get into trouble with
>our
>> work, I for one don't have web access everywhere due to all sorts of
>> restrictions.
>>
>>
>>
>>
>> On Mon, Jun 6, 2016 at 6:42 PM, Pagnotta, Pamela (CONTR) <
>> Pamela.Pagnotta AT hq.doe DOT gov> wrote:
>>
>> > Using the link that Heinz provided, I found
>> >
>> >
>> > http://www.ibm.com/support/knowledgecenter/SSTFZR_7.1.4/db.common/
>> welcome.html
>> >
>> >
>> >
>> > Pam
>> >
>> > Pam Pagnotta
>> > Sr. System Engineer
>> > Criterion Systems, Inc./ActioNet
>> > Contractor to US. Department of Energy
>> > Office of the CIO/IM-622
>> > Office: 301-903-5508
>> > Mobile: 301-335-8177
>> >
>> >
>> > -----Original Message-----
>> > From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On 
>> > Behalf
>Of
>> > Stefan Folkerts
>> > Sent: Monday, June 06, 2016 12:25 PM
>> > To: ADSM-L AT VM.MARIST DOT EDU
>> > Subject: Re: [ADSM-L] Spectrum Protect documentatie on Knowledgecenter
>site
>> >
>> > The installing and upgrading links give some information but I still
>can't
>> > find the mssql 7.1.x documentation on the site since the revamp.
>> >
>> > I don't understand what the vision of the knowledge center is at the
>> > moment, i used to be able to find everything there and now it just
>seems
>> > very limited, maybe I should call it broken even.
>> >
>> >
>> > On Mon, Jun 6, 2016 at 5:54 PM, Pagnotta, Pamela (CONTR) <
>> > Pamela.Pagnotta AT hq.doe DOT gov> wrote:
>> >
>> > > Stefan,
>> > >
>> > > I guess I had bookmarked the .pdf files. here is the link for the
>7.1.0
>> > > products
>> > >
>> > >
>> > >
>> > http://www.ibm.com/support/knowledgecenter/SSGSG7_7.1.0/
>> com.ibm.itsm.ic.doc/welcome.html
>> > >
>> > > Then I chose Installing and upgrading the products on the left side
>of
>> > the
>> > > page
>> > >
>> > >
>> > >
>> > http://www.ibm.com/support/knowledgecenter/SSGSG7_7.1.0/
>> com.ibm.itsm.nav.doc/r_inst_links.html
>> > >
>> > > There are similar links on the 7.1.4 Knowledge Center page
>> > >
>> > >
>http://www.ibm.com/support/knowledgecenter/SSGSG7_7.1.4/tsm/welcome.html
>> > >
>> > > Just not on the 7.1.5 Knowledge Center page.
>> > >
>> > >
>> > >
>> > > Pam
>> > >
>> > > Pam Pagnotta
>> > > Sr. System Engineer
>> > > Criterion Systems, Inc./ActioNet
>> > > Contractor to US. Department of Energy
>> > > Office of the CIO/IM-622
>> > > Office: 301-903-5508
>> > > Mobile: 301-335-8177
>> > >
>> > >
>> > > -----Original Message-----
>> > > From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On 
>> > > Behalf
>Of
>> > > Stefan Folkerts
>> > > Sent: Monday, June 06, 2016 11:33 AM
>> > > To: ADSM-L AT VM.MARIST DOT EDU
>> > > Subject: Re: [ADSM-L] Spectrum Protect documentatie on
>Knowledgecenter
>> > site
>> > >
>> > > Thanks Pamela, that links helps me out for tomorrow so thank you very
>> > much!
>> > > :-)
>> > >
>> > > But what happend to the other documentation >7.1.0?
>> > >
>> > > When I go to the latest versions I only see some links and a tiny bit
>of
>> > > information but nothing like what we had just a month or two ago.
>> > > It is like i'm missing something, it has moved or IBM is not done
>with
>> > the
>> > > revamp of the site but if anybody knows where I can find the recent
>full
>> > > MSSQL documentation I would love to know.
>> > >
>> > > Regards,
>> > >    Stefan
>> > >
>> > >
>> > > On Mon, Jun 6, 2016 at 5:16 PM, Pagnotta, Pamela (CONTR) <
>> > > Pamela.Pagnotta AT hq.doe DOT gov> wrote:
>> > >
>> > > > Hello Stefan,
>> > > >
>> > > > I see what you mean by the link you have. I could not find anything
>> > with
>> > > > that link.
>> > > >
>> > > > I did find this, though, but starting with the 7.1.0 IBM Knowledge
>> > > Center.
>> > > >
>> > > >
>> > > >
>> > >
>> > http://www.ibm.com/support/knowledgecenter/en/SSGSG7_7.1.0/
>> com.ibm.itsm.mail.dom.doc/b_dp_dom_win.pdf
>> > > >
>> > > >
>> > > >
>> > > >
>> > >
>> > http://www.ibm.com/support/knowledgecenter/SSGSG7_7.1.0/
>> com.ibm.itsm.nav.doc/r_pdfs.html
>> > > >
>> > > > Hope this helps,
>> > > >
>> > > > Pam
>> > > >
>> > > > Pam Pagnotta
>> > > > Sr. System Engineer
>> > > > Criterion Systems, Inc./ActioNet
>> > > > Contractor to US. Department of Energy
>> > > > Office of the CIO/IM-622
>> > > > Office: 301-903-5508
>> > > > Mobile: 301-335-8177
>> > > >
>> > > >
>> > > > -----Original Message-----
>> > > > From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On
>Behalf
>> > Of
>> > > > Stefan Folkerts
>> > > > Sent: Monday, June 06, 2016 11:04 AM
>> > > > To: ADSM-L AT VM.MARIST DOT EDU
>> > > > Subject: [ADSM-L] Spectrum Protect documentatie on Knowledgecenter
>site
>> > > >
>> > > > Hi all,
>> > > >
>> > > > Three of four times the past week I have been searching the
>bookmark I
>> > > had
>> > > > for the Spectrum Protect Knowledgecenter site (
>> > > >
>> >
>http://www.ibm.com/support/knowledgecenter/SSGSG7_7.1.5/tsm/welcome.html
>> > > )
>> > > > for documentation I needed, I usually use the .pdf documentation
>since
>> > I
>> > > > find it easier to search in it when needed.
>> > > >
>> > > > I can't find what I am searching for anymore, the site seems to
>have
>> > > > changed and I think I am missing something.
>> > > >
>> > > > I am looking for the mail/domino/windows install/user guides, can
>> > > somebody
>> > > > please point me in the right direction?
>> > > >
>> > > > Regards,
>> > > >    Stefan
>> > > >
>> > >
>> >
>>
>