ADSM-L

Re: [ADSM-L] TSM Server 7.1.4 woes

2016-05-06 07:08:40
Subject: Re: [ADSM-L] TSM Server 7.1.4 woes
From: Rainer Tammer <tsm AT SPG.SCHULERGROUP DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Fri, 6 May 2016 12:55:52 +0200
Hello Andy,
Thanks very much for your support, it's really appreciated!

Bye
  Rainer

On 05.05.2016 19:54, Andrew Raibeck wrote:
> Hello all,
>
> Neil took me up on my offer to look at a trace, and thanks to his
> persistence, that indeed led to unmasking a problem in the 7.1.4 server.
>
> APAR IT15117 has been opened for this issue. It may take a day or so before
> it is visible on the web. As discussed previously, the files can be
> restored when the QUIET option is used.
>
> Note that current client versions will also encounter this issue if they
> use TAPEPROMPT YES, regardless of the VERBOSE or QUIET setting. In that
> case, the workaround is to use TAPEPROMPT NO. The default setting is
> TAPEPROMPT NO, and I think it uncommon to set this option to YES; but I
> mention it here for completeness.
>
> Regards,
>
> Andy
>
> ____________________________________________________________________________
>
> Andrew Raibeck | IBM Spectrum Protect Level 3 | storman AT us.ibm DOT com
>
> IBM Tivoli Storage Manager links:
> Product support:
> https://www.ibm.com/support/entry/portal/product/tivoli/tivoli_storage_manager
>
> Online documentation:
> http://www.ibm.com/support/knowledgecenter/SSGSG7/landing/welcome_ssgsg7.html
>
> Product Wiki:
> https://www.ibm.com/developerworks/community/wikis/home/wiki/Tivoli%20Storage%20Manager
>
> "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 2016-04-29
> 12:24:42:
>
>> From: Andrew Raibeck/Hartford/IBM@IBMUS
>> To: ADSM-L AT VM.MARIST DOT EDU
>> Date: 2016-04-29 12:26
>> Subject: Re: TSM Server 7.1.4 woes
>> Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
>>
>> Hi Neil,
>>
>> What I can tell you is that my testing was done with a 7.1.4 server, and
> I
>> reproduced the symptoms consistent with the old defect I mentioned in my
>> prior email. When I applied the workaround for that issue (QUIET option),
> I
>> could do the restore. The other ADSM-L poster, Michael Prix, verified
> that
>> QUIET solved it for him, too. So based on what I know, everything works
> as
>> I have described. At this time I have no reason to think that this is
>> attributable to a specific version of the server.
>>
>> If you have a 6.1.0.0 client, try the same testing I described earlier:
>> back up a file to a 7.1.1 server, then try to restore it. Make sure you
>> explicitly specify the file for the restore file spec (not just the
>> directory), e.g.:
>>
>>   dsmc restore /mydir/myfile.txt
>>
>> and that VERBOSE logging is enabled. I would expect you to get the same
>> message, ANS4035W. Then try the restore again, with QUIET, and see if it
>> avoids the issue.
>>
>> Assuming that this all works as I describe, then I would expect the same
>> behavior for 7.1.4 (or later) as I would for 7.1.1, or any prior server
>> level.
>>
>> If, in fact, the restore from tape from the 7.1.1 server is successful
> with
>> VERBOSE logging enabled, then repeat the restore like this:
>>
>>    dsmc restore /mydir/myfile.txt -traceflags=service,verbdetail
>> -tracefile=dsmc_rest_trace.out
>>
>> and send me the resulting trace file, and I will see what I can see...
>>
>> Best regards,
>>
>> Andy
>>
>>
> ____________________________________________________________________________
>
>> Andrew Raibeck | IBM Spectrum Protect Level 3 | storman AT us.ibm DOT com
>>
>> IBM Tivoli Storage Manager links:
>> Product support:
>>
> https://www.ibm.com/support/entry/portal/product/tivoli/tivoli_storage_manager
>
>> Online documentation:
>>
> http://www.ibm.com/support/knowledgecenter/SSGSG7/landing/welcome_ssgsg7.html
>
>> Product Wiki:
>> https://www.ibm.com/developerworks/community/wikis/home/wiki/Tivoli%
>> 20Storage%20Manager
>>
>> "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 2016-04-29
>> 10:38:16:
>>
>>> From: "Schofield, Neil (Storage & Middleware, Backup & Restore)"
>>> <Neil.Schofield AT LLOYDSBANKING DOT COM>
>>> To: ADSM-L AT VM.MARIST DOT EDU
>>> Date: 2016-04-29 10:39
>>> Subject: Re: TSM Server 7.1.4 woes
>>> Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
>>>
>>> Andy
>>>
>>> Thanks for looking into this. We've got an upgrade from 7.1.1 to 7.
>>> 1.4 planned for next week so this thread got me a little worried as
>>> it does involve some legacy clients.
>>>
>>> Just so we're clear, can I reassure our users that with regards to
>>> this specific issue there will be no difference in the behaviour of
>>> the legacy clients between the two server versions? I know you
>>> managed to reproduce the issue that Mark described on a 7.1.4
>>> server, but I wondered whether you'd been able to prove it also
>>> existed with any server version prior to 7.1.4?
>>>
>>> Regards
>>> Neil Schofield
>>> Tivoli Storage Manager SME
>>> Backup & Recovery | Storage & Middleware | Central Infrastructure
>>> Services | Infrastructure & Service Delivery | Group IT
>>> LLOYDS BANKING GROUP
>>>
>>>
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>>> EH1 1YZ. Registered in Scotland no. SC95000. Telephone: 0131 225
>>> 4555. Lloyds Bank plc. Registered Office: 25 Gresham Street, London
>>> EC2V 7HN. Registered in England and Wales no. 2065. Telephone
>>> 0207626 1500. Bank of Scotland plc. Registered Office: The Mound,
>>> Edinburgh EH1 1YZ. Registered in Scotland no. SC327000. Telephone:
>>> 03457 801 801. Cheltenham & Gloucester plc. Registered Office:
>>> Barnett Way, Gloucester GL4 3RL. Registered in England and Wales
>>> 2299428. Telephone: 0345 603 1637
>>>
>>> Lloyds Bank plc, Bank of Scotland plc are authorised by the
>>> Prudential Regulation Authority and regulated by the Financial
>>> Conduct Authority and Prudential Regulation Authority.
>>>
>>> Cheltenham & Gloucester plc is authorised and regulated by the
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>>>
>>> Halifax is a division of Bank of Scotland plc. Cheltenham &
>>> Gloucester Savings is a division of Lloyds Bank plc.
>>>
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>>> Registered in Scotland no. SC218813.
>>>
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