Hello all,
Neil took me up on my offer to look at a trace, and thanks to his
persistence, that indeed led to unmasking a problem in the 7.1.4 server.
APAR IT15117 has been opened for this issue. It may take a day or so before
it is visible on the web. As discussed previously, the files can be
restored when the QUIET option is used.
Note that current client versions will also encounter this issue if they
use TAPEPROMPT YES, regardless of the VERBOSE or QUIET setting. In that
case, the workaround is to use TAPEPROMPT NO. The default setting is
TAPEPROMPT NO, and I think it uncommon to set this option to YES; but I
mention it here for completeness.
Regards,
Andy
____________________________________________________________________________
Andrew Raibeck | IBM Spectrum Protect Level 3 | storman AT us.ibm DOT com
IBM Tivoli Storage Manager links:
Product support:
https://www.ibm.com/support/entry/portal/product/tivoli/tivoli_storage_manager
Online documentation:
http://www.ibm.com/support/knowledgecenter/SSGSG7/landing/welcome_ssgsg7.html
Product Wiki:
https://www.ibm.com/developerworks/community/wikis/home/wiki/Tivoli%20Storage%20Manager
"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 2016-04-29
12:24:42:
> From: Andrew Raibeck/Hartford/IBM@IBMUS
> To: ADSM-L AT VM.MARIST DOT EDU
> Date: 2016-04-29 12:26
> Subject: Re: TSM Server 7.1.4 woes
> Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
>
> Hi Neil,
>
> What I can tell you is that my testing was done with a 7.1.4 server, and
I
> reproduced the symptoms consistent with the old defect I mentioned in my
> prior email. When I applied the workaround for that issue (QUIET option),
I
> could do the restore. The other ADSM-L poster, Michael Prix, verified
that
> QUIET solved it for him, too. So based on what I know, everything works
as
> I have described. At this time I have no reason to think that this is
> attributable to a specific version of the server.
>
> If you have a 6.1.0.0 client, try the same testing I described earlier:
> back up a file to a 7.1.1 server, then try to restore it. Make sure you
> explicitly specify the file for the restore file spec (not just the
> directory), e.g.:
>
> dsmc restore /mydir/myfile.txt
>
> and that VERBOSE logging is enabled. I would expect you to get the same
> message, ANS4035W. Then try the restore again, with QUIET, and see if it
> avoids the issue.
>
> Assuming that this all works as I describe, then I would expect the same
> behavior for 7.1.4 (or later) as I would for 7.1.1, or any prior server
> level.
>
> If, in fact, the restore from tape from the 7.1.1 server is successful
with
> VERBOSE logging enabled, then repeat the restore like this:
>
> dsmc restore /mydir/myfile.txt -traceflags=service,verbdetail
> -tracefile=dsmc_rest_trace.out
>
> and send me the resulting trace file, and I will see what I can see...
>
> Best regards,
>
> Andy
>
>
____________________________________________________________________________
>
> Andrew Raibeck | IBM Spectrum Protect Level 3 | storman AT us.ibm DOT com
>
> IBM Tivoli Storage Manager links:
> Product support:
>
https://www.ibm.com/support/entry/portal/product/tivoli/tivoli_storage_manager
>
> Online documentation:
>
http://www.ibm.com/support/knowledgecenter/SSGSG7/landing/welcome_ssgsg7.html
>
> Product Wiki:
> https://www.ibm.com/developerworks/community/wikis/home/wiki/Tivoli%
> 20Storage%20Manager
>
> "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 2016-04-29
> 10:38:16:
>
> > From: "Schofield, Neil (Storage & Middleware, Backup & Restore)"
> > <Neil.Schofield AT LLOYDSBANKING DOT COM>
> > To: ADSM-L AT VM.MARIST DOT EDU
> > Date: 2016-04-29 10:39
> > Subject: Re: TSM Server 7.1.4 woes
> > Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
> >
> > Andy
> >
> > Thanks for looking into this. We've got an upgrade from 7.1.1 to 7.
> > 1.4 planned for next week so this thread got me a little worried as
> > it does involve some legacy clients.
> >
> > Just so we're clear, can I reassure our users that with regards to
> > this specific issue there will be no difference in the behaviour of
> > the legacy clients between the two server versions? I know you
> > managed to reproduce the issue that Mark described on a 7.1.4
> > server, but I wondered whether you'd been able to prove it also
> > existed with any server version prior to 7.1.4?
> >
> > Regards
> > Neil Schofield
> > Tivoli Storage Manager SME
> > Backup & Recovery | Storage & Middleware | Central Infrastructure
> > Services | Infrastructure & Service Delivery | Group IT
> > LLOYDS BANKING GROUP
> >
> >
> > Lloyds Banking Group plc. Registered Office: The Mound, Edinburgh
> > EH1 1YZ. Registered in Scotland no. SC95000. Telephone: 0131 225
> > 4555. Lloyds Bank plc. Registered Office: 25 Gresham Street, London
> > EC2V 7HN. Registered in England and Wales no. 2065. Telephone
> > 0207626 1500. Bank of Scotland plc. Registered Office: The Mound,
> > Edinburgh EH1 1YZ. Registered in Scotland no. SC327000. Telephone:
> > 03457 801 801. Cheltenham & Gloucester plc. Registered Office:
> > Barnett Way, Gloucester GL4 3RL. Registered in England and Wales
> > 2299428. Telephone: 0345 603 1637
> >
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> >
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> > Financial Conduct Authority.
> >
> > Halifax is a division of Bank of Scotland plc. Cheltenham &
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> >
> > HBOS plc. Registered Office: The Mound, Edinburgh EH1 1YZ.
> > Registered in Scotland no. SC218813.
> >
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