ADSM-L

Re: [ADSM-L] Linux 6.4 client hangs on starting dsmc

2015-04-16 13:33:42
Subject: Re: [ADSM-L] Linux 6.4 client hangs on starting dsmc
From: Vivek Sharma <vivisharma AT GMAIL DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Thu, 16 Apr 2015 23:00:57 +0530
Do df -h on linux machine and if doesn't show complete output its
probably an issue with nfs mounts...if so, set the option nfstimeout 1
in dsm.sys...and try running dsmc..

On 4/16/15, Arbogast, Warren K <warbogas AT iu DOT edu> wrote:
> Hi Javier,
> Would you kindly be a little more explicit by what you mean? The admin ran
> ‘dsmc incr’ as root from an OS command line. Do you mean something different
> than that? We’ll be glad to try it.
> Thank you,
> Keith
>
>> On Apr 16, 2015, at 12:50 PM, Francisco Javier
>> <francisco.parrilla AT GMAIL DOT COM> wrote:
>>
>> try executing dsmc since command line, perhaps be a problem with some
>> configuration in option files.
>>
>> Regards
>>
>>
>> 2015-04-16 11:38 GMT-05:00 Arbogast, Warren K <warbogas AT iu DOT edu>:
>>
>>> A Linux client has been missing its scheduled backups.  The TSM client
>>> is
>>> at version s 6.4.0.0, and our TSM server is running 7.1.1.108 on a Redhat
>>> 6
>>> OS,
>>>
>>> The client admin reports that it hangs immediately when dsmc is started,
>>> but the admin can telnet successfully from the client to to the TSM
>>> server
>>> over ports 1500 and 1542, so we have crossed ‘firewall problem’ off the
>>> list of possible causes.
>>>
>>> 'ssl yes’ and ‘ssl fipsmode yes’ are specified in dsm.sys, but the admin
>>> tried commenting out ‘sslfipsmode yes’ and running dsmc —with the same
>>> result.
>>>
>>> dsmerror.log is empty, and there are no recent messages in dsmwebcl.log.
>>>
>>> The admin reports that selinux is running, but that ’nothing has
>>> changed’
>>> in its configuration recently.  Since backups had been runining
>>> successfully till a week ago, certainly something has changed, but we
>>> can’t
>>> find it.
>>>
>>> Where else should we look for the cause of the immediate hang when dsmc
>>> is
>>> started?
>>>
>>> With many thanks,
>>> Keith Arbogast
>>> Indiana University
>
>