ADSM-L

Re: [ADSM-L] Linux 6.4 client hangs on starting dsmc

2015-04-16 13:25:03
Subject: Re: [ADSM-L] Linux 6.4 client hangs on starting dsmc
From: "Arbogast, Warren K" <warbogas AT IU DOT EDU>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Thu, 16 Apr 2015 17:21:37 +0000
Hi Javier,
Would you kindly be a little more explicit by what you mean? The admin ran 
‘dsmc incr’ as root from an OS command line. Do you mean something different 
than that? We’ll be glad to try it.
Thank you,
Keith
 
> On Apr 16, 2015, at 12:50 PM, Francisco Javier <francisco.parrilla AT GMAIL 
> DOT COM> wrote:
> 
> try executing dsmc since command line, perhaps be a problem with some
> configuration in option files.
> 
> Regards
> 
> 
> 2015-04-16 11:38 GMT-05:00 Arbogast, Warren K <warbogas AT iu DOT edu>:
> 
>> A Linux client has been missing its scheduled backups.  The TSM client is
>> at version s 6.4.0.0, and our TSM server is running 7.1.1.108 on a Redhat 6
>> OS,
>> 
>> The client admin reports that it hangs immediately when dsmc is started,
>> but the admin can telnet successfully from the client to to the TSM server
>> over ports 1500 and 1542, so we have crossed ‘firewall problem’ off the
>> list of possible causes.
>> 
>> 'ssl yes’ and ‘ssl fipsmode yes’ are specified in dsm.sys, but the admin
>> tried commenting out ‘sslfipsmode yes’ and running dsmc —with the same
>> result.
>> 
>> dsmerror.log is empty, and there are no recent messages in dsmwebcl.log.
>> 
>> The admin reports that selinux is running, but that ’nothing has changed’
>> in its configuration recently.  Since backups had been runining
>> successfully till a week ago, certainly something has changed, but we can’t
>> find it.
>> 
>> Where else should we look for the cause of the immediate hang when dsmc is
>> started?
>> 
>> With many thanks,
>> Keith Arbogast
>> Indiana University