Hi Del


Didn't find the directory           C:\ProgramData/Vmware/vSphere Web Client/

Did a search for   vsphere_client_virgo.log   without success

But what is strange a login to my other Data Mover (for another VCENTER) where 
the installation works . I see in this vSphere WEB Client the IBM Data 
Protection

And there to I didn't find the folder  C:\ProgramData/Vmware/vSphere Web Client/

Regards

Robert





-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
Del Hoobler
Sent: Friday, September 19, 2014 5:26 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] Vsphere Web Client again



Hi Robert,





Since registered, we need to determine why the web client is not using the 
package. The check procedure is as follows:



1. If the web client is successful in retrieving the DPE zip file,

   the resulting location is:



    - Windows:

         C:\ProgramData/Vmware/vSphere Web 
Client/vc-packages/vsphere-client-serenity



    - Linux

/var/lib/vmware/vsphere-client/vc-packages/vsphere-client-serenity







2. If the package is not installed, use the web client log file

   to troubleshoot:



    - Windows

         C:\ProgramData\VMware\vSphere Web 
Client\serviceability\vsphere_client_virgo.log



    - Linux

         /var/log/vmware/vsphere-client/logs/vsphere_client_virgo.log



   In the Virgo log, it is useful to look for references to the GUI hostname.





If this doesn't reveal anything, let's get a PMR opened.







Del



----------------------------------------------------



"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU<mailto:ADSM-L AT 
VM.MARIST DOT EDU>> wrote on 09/19/2014

01:51:59 AM:



> From: Robert Ouzen <rouzen AT UNIV.HAIFA.AC DOT IL<mailto:rouzen AT 
> UNIV.HAIFA.AC DOT IL>>

> To: ADSM-L AT VM.MARIST DOT EDU<mailto:ADSM-L AT VM.MARIST DOT EDU>

> Date: 09/19/2014 01:52 AM

> Subject: Re: Vsphere Web Client again

> Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU<mailto:ADSM-L 
> AT VM.MARIST DOT EDU>>

>

> Hi Del

>

> First thanks for this information ....

>

> I am talking about IBM Data Protection I got in the vSphere Web login

> with two tabs "Getting Started" and "Connections".

>

> I only got it on one of my Vcenter in the other one I don't see  it.

>

> About section 3 in your message. I tries to run the setup again , run

> the modify option but still cannot rich the option to check the

> "vSphere Web Client  Plug in"

>

> Did I need to uninstall and re-install ?

>

> I read the paper in the link  and  I do some investigation under the

> "VMware Managed Object Browser (MOB)"  .

>

> The results:

>

> I login to the MOB and under content -- Extension Manager  I see the

> key  com.ibm.tsm.tdpvmware.IBMDataProtection

>

> I look at client and see:      "https://XXXXXX.haifa.edu:9081/

> TsmVMwareUI/plugin/IBMRecovery.zip"    (XXXXX is my correct DataMover

node)

>

> I check to the file IBMRecovery.zip   is present  under folder :

>

> c:\IBM\tivoli\tsm\tdpvmware\webserver\usr\servers\veProfile\apps

> \tsmVmGUI.war\plugin\IBM

>

> I check to the file:  config.xml  seems OK

>

> But still No IBM Data Protection tag in my vSphere Web client

>

> Regards Robert