Hi Del

Now make  sense !

I will check with our VMware team after the weekend

Thanks al lot

Robert

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
Del Hoobler
Sent: Friday, September 19, 2014 7:30 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] Vsphere Web Client again

You need to be on the machine where the vSphere web client software is 
installed, not where DP for VMWare is installed (unless you put it on the same 
machine, which does not seem to be the case.)

If you cannot find the directory, you are looking on the wrong machine.

Also, I left log directory out of the path, i.e. log is in

C:\ProgramData\VMware\vSphere Web Client\serviceability\logs


Thank you,

Del

----------------------------------------------------

"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 09/19/2014
11:21:16 AM:

> From: Robert Ouzen <rouzen AT UNIV.HAIFA.AC DOT IL>
> To: ADSM-L AT VM.MARIST DOT EDU
> Date: 09/19/2014 11:23 AM
> Subject: Re: Vsphere Web Client again
> Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
>
> Hi Del
>
>
> Didn't find the directory           C:\ProgramData/Vmware/vSphere Web
Client/
>
> Did a search for   vsphere_client_virgo.log   without success
>
> But what is strange a login to my other Data Mover (for another
> VCENTER) where the installation works . I see in this vSphere WEB 
> Client the IBM Data Protection
>
> And there to I didn't find the folder  C:\ProgramData/Vmware/vSphere 
> Web Client/
>
> Regards
>
> Robert
>
>
>
>
>
> -----Original Message-----
> From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf 
> Of Del Hoobler
> Sent: Friday, September 19, 2014 5:26 PM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: [ADSM-L] Vsphere Web Client again
>
>
>
> Hi Robert,
>
>
>
>
>
> Since registered, we need to determine why the web client is not using 
> the package. The check procedure is as follows:
>
>
>
> 1. If the web client is successful in retrieving the DPE zip file,
>
>    the resulting location is:
>
>
>
>     - Windows:
>
>          C:\ProgramData/Vmware/vSphere Web Client/vc-packages/ 
> vsphere-client-serenity
>
>
>
>     - Linux
>
> /var/lib/vmware/vsphere-client/vc-packages/vsphere-client-serenity
>
>
>
>
>
>
>
> 2. If the package is not installed, use the web client log file
>
>    to troubleshoot:
>
>
>
>     - Windows
>
>          C:\ProgramData\VMware\vSphere Web Client\serviceability 
> \vsphere_client_virgo.log
>
>
>
>     - Linux
>
>          /var/log/vmware/vsphere-client/logs/vsphere_client_virgo.log
>
>
>
>    In the Virgo log, it is useful to look for references to the GUI
hostname.
>
>
>
>
>
> If this doesn't reveal anything, let's get a PMR opened.
>
>
>
>
>
>
>
> Del
>
>
>
> ----------------------------------------------------
>
>
>
> "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU<
mailto:ADSM-L AT VM.MARIST DOT EDU
> >> wrote on 09/19/2014
>
> 01:51:59 AM:
>
>
>
> > From: Robert Ouzen <rouzen AT UNIV.HAIFA.AC DOT IL<
mailto:rouzen AT UNIV.HAIFA.AC DOT IL>>
>
> > To: ADSM-L AT VM.MARIST DOT EDU<mailto:ADSM-L AT VM.MARIST DOT EDU>
>
> > Date: 09/19/2014 01:52 AM
>
> > Subject: Re: Vsphere Web Client again
>
> > Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU<
> mailto:ADSM-L AT VM.MARIST DOT EDU>>
>
> >
>
> > Hi Del
>
> >
>
> > First thanks for this information ....
>
> >
>
> > I am talking about IBM Data Protection I got in the vSphere Web 
> > login
>
> > with two tabs "Getting Started" and "Connections".
>
> >
>
> > I only got it on one of my Vcenter in the other one I don't see  it.
>
> >
>
> > About section 3 in your message. I tries to run the setup again , 
> > run
>
> > the modify option but still cannot rich the option to check the
>
> > "vSphere Web Client  Plug in"
>
> >
>
> > Did I need to uninstall and re-install ?
>
> >
>
> > I read the paper in the link  and  I do some investigation under the
>
> > "VMware Managed Object Browser (MOB)"  .
>
> >
>
> > The results:
>
> >
>
> > I login to the MOB and under content -- Extension Manager  I see the
>
> > key  com.ibm.tsm.tdpvmware.IBMDataProtection
>
> >
>
> > I look at client and see:      "https://XXXXXX.haifa.edu:9081/
>
> > TsmVMwareUI/plugin/IBMRecovery.zip"    (XXXXX is my correct DataMover
>
> node)
>
> >
>
> > I check to the file IBMRecovery.zip   is present  under folder :
>
> >
>
> > c:\IBM\tivoli\tsm\tdpvmware\webserver\usr\servers\veProfile\apps
>
> > \tsmVmGUI.war\plugin\IBM
>
> >
>
> > I check to the file:  config.xml  seems OK
>
> >
>
> > But still No IBM Data Protection tag in my vSphere Web client
>
> >
>
> > Regards Robert
>