Hi Robert,


Since registered, we need to determine why the web client is not
using the package. The check procedure is as follows:

1. If the web client is successful in retrieving the DPE zip file,
   the resulting location is:

    - Windows:
         C:\ProgramData/Vmware/vSphere Web
Client/vc-packages/vsphere-client-serenity

    - Linux
 /var/lib/vmware/vsphere-client/vc-packages/vsphere-client-serenity



2. If the package is not installed, use the web client log file
   to troubleshoot:

    - Windows
         C:\ProgramData\VMware\vSphere Web
Client\serviceability\vsphere_client_virgo.log

    - Linux
         /var/log/vmware/vsphere-client/logs/vsphere_client_virgo.log

   In the Virgo log, it is useful to look for references to the GUI
hostname.


If this doesn't reveal anything, let's get a PMR opened.



Del

----------------------------------------------------

"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 09/19/2014
01:51:59 AM:

> From: Robert Ouzen <rouzen AT UNIV.HAIFA.AC DOT IL>
> To: ADSM-L AT VM.MARIST DOT EDU
> Date: 09/19/2014 01:52 AM
> Subject: Re: Vsphere Web Client again
> Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
>
> Hi Del
>
> First thanks for this information ....
>
> I am talking about IBM Data Protection I got in the vSphere Web
> login with two tabs "Getting Started" and "Connections".
>
> I only got it on one of my Vcenter in the other one I don't see  it.
>
> About section 3 in your message. I tries to run the setup again ,
> run the modify option but still cannot rich the option to check the
> "vSphere Web Client  Plug in"
>
> Did I need to uninstall and re-install ?
>
> I read the paper in the link  and  I do some investigation under
> the "VMware Managed Object Browser (MOB)"  .
>
> The results:
>
> I login to the MOB and under content -- Extension Manager  I see the
> key  com.ibm.tsm.tdpvmware.IBMDataProtection
>
> I look at client and see:      "https://XXXXXX.haifa.edu:9081/
> TsmVMwareUI/plugin/IBMRecovery.zip"    (XXXXX is my correct DataMover
node)
>
> I check to the file IBMRecovery.zip   is present  under folder :
>
> c:\IBM\tivoli\tsm\tdpvmware\webserver\usr\servers\veProfile\apps
> \tsmVmGUI.war\plugin\IBM
>
> I check to the file:  config.xml  seems OK
>
> But still No IBM Data Protection tag in my vSphere Web client
>
> Regards Robert