Hi Angela

This is one of the things that HP, I think, does well.  Take a look at
their Passport portal.  One can check all the devices/applications they own
or have interest in, and this can act as a filter when receiving alerts
(for example, BIOS updates, bug-fixes, etc.) and when it's necessary to
find documents or downloads.

Best regards,

Mike
RMD IT, x7942


On Tue, Nov 5, 2013 at 9:15 PM, Angela Robertson <aprobert AT us.ibm DOT 
com>wrote:

> Hi Wanda - For any broken links you can contact me directly at
> aprobert AT us.ibm DOT com. I can contact the page owners to report the 
> issues.
>
> @All - On a separate topic, is there any interest for a 'documentation
> customizer' tool? Here's the idea: You specify your hardware and
> applications / file systems, and, in return, you see the Tivoli Storage
> documentation related to your environment. Information that you do not need
> is hidden from view. You can change your settings and see the content
> related to other hardware solutions or applications / file systems.
>
> If anyone is interested in this type of tool, let me know. If you are
> interested and are willing to share a few minutes of your time, I might
> have a few follow up questions to ask offline. Angela
>
> ----------------------------------------------------------------
> Angela Robertson
> IBM Software Group
> Durham, NC 27703
> aprobert AT us.ibm DOT com
> ----------------------------------------------------------------
>
> "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on 11/04/2013
> 12:30:54 PM:
>
> > "Prather, Wanda" <Wanda.Prather AT ICFI DOT COM>
> > Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
> >
> > 11/04/2013 12:30 PM
> >
> > Please respond to
> > "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
> >
> > To
> >
> > ADSM-L AT vm.marist DOT edu,
> >
> > cc
> >
> > Subject
> >
> > Re: [ADSM-L] IBM Support Portal Search
> >
> > Barry,
> > THANK YOU SO MUCH for responding.
> >
> > I too have not been able to recreate the problem since the launch of
> > the "new" support portal.
> > And it's much faster.
> >
> > OTOH, I am hitting some broken links.
> > How do we report those?
> >
> > Wanda
> >
> > -----Original Message-----
> > From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On
> > Behalf Of Barry Fruchtman
> > Sent: Thursday, October 31, 2013 4:42 PM
> > To: ADSM-L AT VM.MARIST DOT EDU
> > Subject: [ADSM-L] IBM Support Portal Search
> >
> > We've seen the complaints and we're trying to get some response.
> > If you could provide answers to the following two questions, it will
> > help us get a response back.
> >
> >   1. Do you have some specific examples that can be reproduced?
> > Which URL did you use?  Do you have examples of  the keywords that were
> used?
> >
> >   2.  Is this from the masthead search ( the search box in the upper
> > top of the page in black)  or is the search from a product's support
> > portal page (search box in the white part of the page)?
> >
> > Thanks for letting us know.
> >
> > Barry Fruchtman
> > Tivoli Storage Manager Development
> >