Barry,
THANK YOU SO MUCH for responding.

I too have not been able to recreate the problem since the launch of the "new" 
support portal.
And it's much faster.

OTOH, I am hitting some broken links.
How do we report those?

Wanda

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
Barry Fruchtman
Sent: Thursday, October 31, 2013 4:42 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] IBM Support Portal Search

We've seen the complaints and we're trying to get some response.
If you could provide answers to the following two questions, it will help us 
get a response back.

  1. Do you have some specific examples that can be reproduced?  Which URL did 
you use?  Do you have examples of  the keywords that were used?

  2.  Is this from the masthead search ( the search box in the upper top of the 
page in black)  or is the search from a product's support portal page (search 
box in the white part of the page)?

Thanks for letting us know.

Barry Fruchtman
Tivoli Storage Manager Development