ADSM-L

Re: Still huge problems with Mac OSX client 5.2.3.12

2005-12-02 04:26:09
Subject: Re: Still huge problems with Mac OSX client 5.2.3.12
From: Farren Minns <fminns AT WILEY.CO DOT UK>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Fri, 2 Dec 2005 09:24:50 +0000
Hi

Well sadly we are still running TSM Server 5.1.6.2 as I'm still waiting for
new server hardware to arrive to do the upgrade. It's been a struggle to
get the money for the new kit hence I'm a little behind the times. I don't
think a 5.3 client would work on a 5.1 server (though I could be wrong).

Farren
|-----------------------------+-------------------------------------------|
|   James R Owen              |                                           |
|   <jim.owen AT YALE DOT EDU>       |                                          
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|   Sent by: "ADSM: Dist Stor |                                         To|
|   Manager"                  |                   ADSM-L AT VM.MARIST DOT EDU   
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|   <ADSM-L AT VM.MARIST DOT EDU>    |                                         
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|   02/12/2005 09:22          |                                    Subject|
|                             |                   Re: [ADSM-L] Still huge |
|         Please respond to   |                   problems with Mac OSX   |
|         "ADSM: Dist Stor    |                   client 5.2.3.12         |
|             Manager"        |                                           |
|      <ADSM-L AT VM.MARIST DOT EDU> |                                          
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Farren,
Is there some reason that you can't upgrade to the latest Mac TSM
client:  5.3.2.?
All/most of our OSX backup complaints were fixed with Mac TSM client
5.3.2.0.
--

Jim.Owen AT Yale DOT Edu   (203.432.6693)


Farren Minns wrote:

>Many thanks Richard
>
>I have opened a PMR with IBM anyway and sent them the requested Error,
>Trace logs etc. But I will also do as you recommend and perform some of my
>own diagnostic backups to see if that helps light my way.
>
>All the best
>
>Farren Minns
>Solaris System Admin / Oracle DBA
>IT - Hosting Services
>
>John Wiley & Sons, Ltd.
>
>|-----------------------------+-------------------------------------------|
>|   Richard Sims <rbs AT BU DOT EDU> |
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>|   Sent by: "ADSM: Dist Stor |
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>|   01/12/2005 16:45          |
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>|         Please respond to   |                   Re: [ADSM-L] Still huge
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>|         "ADSM: Dist Stor    |                   problems with Mac OSX
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>|             Manager"        |                   client 5.2.3.12
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>|      <ADSM-L AT VM.MARIST DOT EDU> |
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>
>On Dec 1, 2005, at 6:47 AM, Farren Minns wrote:
>
>
>
>>...I have never seen such problems with any other clients flavours
>>and I
>>really don't know where to start looking. ...
>>
>>
>
>Farren - I have some familiarity with the Mac client, but was hoping
>that
>         a regular user of it would have insights and post a solution.
>Whereas whole directories are seemingly being left out of the backup, by
>all means check for Excludes or ownership/permissions underlying that.
>Given the gross nature of the issue, pursuit should be simpler than with
>an insidious issue.
>
>A means of pursuing further is to perform diagnostic backups...
>Go into Preferences: in Diagnostics, Enable Tracing, select an output
>file for it, and start with Trace Flags "perform general".  That will
>produce minimal output, where it will tell you exactly what options
>are in effect during the operation and what was excluded.  You can
>escalate to more profuse trace flags as needed.
>
>   Richard Sims
>
>
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