ADSM-L

Re: Still huge problems with Mac OSX client 5.2.3.12

2005-12-02 04:22:44
Subject: Re: Still huge problems with Mac OSX client 5.2.3.12
From: James R Owen <jim.owen AT YALE DOT EDU>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Fri, 2 Dec 2005 04:22:43 -0500
Farren,
Is there some reason that you can't upgrade to the latest Mac TSM
client:  5.3.2.?
All/most of our OSX backup complaints were fixed with Mac TSM client
5.3.2.0.
--

Jim.Owen AT Yale DOT Edu   (203.432.6693)


Farren Minns wrote:

Many thanks Richard

I have opened a PMR with IBM anyway and sent them the requested Error,
Trace logs etc. But I will also do as you recommend and perform some of my
own diagnostic backups to see if that helps light my way.

All the best

Farren Minns
Solaris System Admin / Oracle DBA
IT - Hosting Services

John Wiley & Sons, Ltd.

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|   Richard Sims <rbs AT BU DOT EDU> |                                          
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|   Sent by: "ADSM: Dist Stor |                                           |
|   Manager"                  |                                         To|
|   <ADSM-L AT VM.MARIST DOT EDU>    |                   ADSM-L AT VM.MARIST 
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|   01/12/2005 16:45          |                                           |
|                             |                                    Subject|
|         Please respond to   |                   Re: [ADSM-L] Still huge |
|         "ADSM: Dist Stor    |                   problems with Mac OSX   |
|             Manager"        |                   client 5.2.3.12         |
|      <ADSM-L AT VM.MARIST DOT EDU> |                                          
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On Dec 1, 2005, at 6:47 AM, Farren Minns wrote:



...I have never seen such problems with any other clients flavours
and I
really don't know where to start looking. ...



Farren - I have some familiarity with the Mac client, but was hoping
that
        a regular user of it would have insights and post a solution.
Whereas whole directories are seemingly being left out of the backup, by
all means check for Excludes or ownership/permissions underlying that.
Given the gross nature of the issue, pursuit should be simpler than with
an insidious issue.

A means of pursuing further is to perform diagnostic backups...
Go into Preferences: in Diagnostics, Enable Tracing, select an output
file for it, and start with Trace Flags "perform general".  That will
produce minimal output, where it will tell you exactly what options
are in effect during the operation and what was excluded.  You can
escalate to more profuse trace flags as needed.

  Richard Sims


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