Re: TSM 4.2 Problems with Compaq TL891 TL892 Library

L.s.

I found that I alway needed to update the scsicard drivers aswell to resolve
these type of problems
One other commenly found problem was that the library is attached to a array
controller....
And other known  question are Is the scsi chain properly terminated, ... And
not to long ..

Regards

Marco Sjerps    
Universal Music Group 

-----Original Message-----
From: Gianluca Mariani1 [mailto:gianluca_mariani AT IT.IBM DOT COM] 
Sent: donderdag 8 augustus 2002 13:20
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: TSM 4.2 Problems with Compaq TL891 TL892 Library


I agree with Prashant. it looks like a device driver issue. try using the
TSM driver for the medium changer and Compaq drivers for the actual drives.
and be sure to turn off Window's RSM.

Cordiali saluti
Gianluca Mariani
Tivoli TSM Global Response Team, Roma
Via Sciangai 53, Roma
 phones : +39(0)659664598
                   +393351270554 (mobile) gianluca_mariani AT it.ibm DOT com
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                      "Eckart-Weissbaecker,

                      Martin"                         To:
ADSM-L AT VM.MARIST DOT EDU

                      <Martin.Eckart-weissbaec        cc:

                      ker AT HP DOT COM>                     Subject:  Re: TSM 
4.2
Problems with Compaq TL891 TL892 Library                          
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Hello,

thank you for the quick response. dlttape.sys is not running, only

AdsmScsi ..........................(+) Running
   Binary Path ......................(+) \SystemRoot\system32\drivers\
                                         adsmscsi.sys
    File Description ................(+) TSM Device Driver
    File Version ....................(+) 4.2.2.3
    Legal Copyright .................(+) Copyright © 1996, 2002 IBM
    Product Name ....................(+) Tivoli Storage Manager
    Product Version .................(+) 4.2.2.3
    Creation Date and Time ..........(+) 3/13/2002 9:52:32
    Last Written Date and Time ......(+) 3/13/2002 9:52:32
    File Size .......................(+) 593532
   Load Order Group .................(+) SCSI Class
    Tag ID ..........................(+) 0
   Start Type .......................(+) Automatic


Martin Eckart-Weißbäcker
System Engineer

COMPAQ Computer GmbH
Ein Unternehmen der Neuen HP
Product Support Engineering
Dornacher Straße 3c
85622 Feldkirchen
Germany

phone +49-89-9591-1327
fax +49-89-9591-3486
martin.eckart-weissbaecker AT hp DOT com



-----Original Message-----
From: Prashant R Gadikar [mailto:pgadikar AT IN.IBM DOT COM]
Sent: Donnerstag, 8. August 2002 12:37
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: TSM 4.2 Problems with Compaq TL891 TL892 Library


This seems to be the issue with the device driver conflict, between the TSM
device driver and win2k device driver, try disabling the windows tape device
driver and use the TSM device driver.

Best Regards
Prashant Gadikar