Hello,
I've a customer running TSM 4.2.2 with a direct SCSI attached TL891 library
with two tape drives.
He is getting these messages:
Date/Time Message
--------------------
----------------------------------------------------------
07/11/2002 23:22:16 ANR8302E I/O error on drive MT4.0.0.3 (MT4.0.0.4)
(OP=READ, Error Number=1117, CC=305, KEY=00, ASC=00,
ASCQ=00,
SENSE=70.00.00.00.00.00.00.16.00.00.00.00.00.00-
.00.00.00.00.80.03.6B.00.00.2F.CA.00.83.FB.14.,
Description=Drive failure). Refer to Appendix D in
the
'Messages' manual for recommended action.
07/11/2002 23:22:16 ANR8355E I/O error reading label for volume DLA242 in
drive MT4.0.0.3 (MT4.0.0.4).
07/12/2002 08:17:42 ANR8336I Verifying label of DLT volume DLA246 in drive
MT5.0.0.3 (MT5.0.0.4).
07/12/2002 08:17:57 ANR8302E I/O error on drive MT5.0.0.3 (MT5.0.0.4)
(OP=READ, Error Number=1117, CC=305, KEY=00, ASC=00,
ASCQ=00,
SENSE=70.00.00.00.00.00.00.16.00.00.00.00.00.00-
.00.00.00.00.80.03.FD.00.00.2F.D3.00.84.10.9A.,
Description=Drive failure). Refer to Appendix D in
the
'Messages' manual for recommended action.
07/12/2002 08:17:57 ANR8355E I/O error reading label for volume DLA246 in
drive MT5.0.0.3 (MT5.0.0.4).
07/13/2002 08:43:37 ANR8336I Verifying label of DLT volume DLA219 in drive
MT4.0.0.3 (MT4.0.0.4).
07/13/2002 08:43:54 ANR8302E I/O error on drive MT4.0.0.3 (MT4.0.0.4)
(OP=READ, Error Number=1117, CC=305, KEY=00, ASC=00,
ASCQ=00,
SENSE=70.00.00.00.00.00.00.16.00.00.00.00.00.00-
.00.00.00.00.80.03.6C.00.00.2F.EC.00.83.FC.1A.,
Description=Drive failure). Refer to Appendix D in
the
'Messages' manual for recommended action.
07/13/2002 08:43:54 ANR8355E I/O error reading label for volume DLA219 in
drive MT4.0.0.3 (MT4.0.0.4).
All messages in the W2K System eventlog are indicating a hardware issue, but we
exchanged everything, controller, cable, even the whole library, but he is
getting more and more of these errors.
If the backup is using only one tape the backup is running fine, only when the
tape has to be changed, there are the messages above.
Thanking for any help in advance,
Martin Eckart-Weißbäcker
System Engineer
COMPAQ Computer GmbH
Ein Unternehmen der Neuen HP
Product Support Engineering
Dornacher Straße 3c
85622 Feldkirchen
Germany
phone +49-89-9591-1327
fax +49-89-9591-3486
martin.eckart-weissbaecker AT hp DOT com
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