• Please help support our sponsors by considering their products and services.
    Our sponsors enable us to serve you with this high-speed Internet connection and fast webservers you are currently using at ADSM.ORG.
    They support this free flow of information and knowledge exchange service at no cost to you.

    Please welcome our latest sponsor Tectrade . We can show our appreciation by learning more about Tectrade Solutions
  • Community Tip: Please Give Thanks to Those Sharing Their Knowledge.

    If you receive helpful answer on this forum, please show thanks to the poster by clicking "LIKE" link for the answer that you found helpful.

  • Community Tip: Forum Rules (PLEASE CLICK HERE TO READ BEFORE POSTING)

    Click the link above to access ADSM.ORG Acceptable Use Policy and forum rules which should be observed when using this website. Violators may be banned from this website. This notice will disappear after you have made at least 3 posts.

Spectrum protect 4VE 8.1.0

jon2007

Active Newcomer
#1
hello every body
information about the environnement :

• Version of IBM Spectrum Protect Virtual Environments : 8.1.0
• vCenter version and build number : Version 6.0.0 Build: 3339083
• ESX host version and build number: ESXi, 6.0.0, 3620759
• Operation being attempted and the resulting output

The problem is: whene i would access the web interface GUI for virtual environment for the first time
i have this error


GVM0022E The VMCLI inquire configuration command failed , the fiollowing messages describe the error
ANS1464S (RC5802) cannot load ICC encryption Library
FMM16014I the return code is 2

You will find as an attachment the error

any help pleazzzz
 

Attachments

[email protected]

ADSM.ORG Senior Member
#9
or just (only) specify in DSM.OPT:

TESTFLAG NOAES


Remark: AES encryption (128 and 256) would be still possible with include.encrypt.

have a try - if still needed ---
rgds Michael
 

ILCattivo

ADSM.ORG Senior Member
#10
I've installed 2 or 3 new Spectrum Protect 8.1 servers (Win) with the 8.1 Client to access the cli without issue.
All of a sudden I now have one particular new install which is deciding not to play ball (even after countless uninstall's / re-installs and repairs to the client software) and I get the very error in this thread within the clients dsmerror.log.

05/09/2017 17:44:46 ANS1464S Cannot load ICC encryption library.
05/09/2017 17:44:46 ANS8023E Unable to establish session with server.


I am not one for just sticking in temporary fixes like the 'testflag noaes' line within the dsm.opt file, but would rather know what the underlying cause and permanent fix is?

Anyone come across this before and know whats going on?

Thanks
 

ILCattivo

ADSM.ORG Senior Member
#11
The cause is often a dodgy dll (tsmapi64.dll)

This can be remedied by doing the following actions..

1. Completely uninstall your BA client software (8.1)
2. Making sure all references to the file tsmapi64.dll are gone.
3. Rename the '\Program Files\tivoli\TSM\baclient' dir
4. Rename the '\Program Files\Common Files\Tivoli\TSM\API64\gsk8' dir
5. Download the latest TSM for VE WIN fix [8.1.0.2] from IBM's Fix Central ftp site <-- Available since 8th May 2017
6. Run the install, selecting only the DataMover option first. <this also re-installs the BA Client afresh with a more stable tsmapi64.dll>
7. Install any remaining components required for your TSM for VE backup operations.

My ANS1464S issues are now a thing of the past...

Obviously IBM will combine this fix within it's next 8.1.x release of the SP clients.

Regards
 

Advertise at ADSM.ORG

If you are reading this, so are your potential customer. Advertise at ADSM.ORG right now.

UpCloud high performance VPS at $5/month

Get started with $25 in credits on Cloud Servers. You must use link below to receive the credit. Use the promo to get upto 5 month of FREE Linux VPS.

The Spectrum Protect TLA (Three-Letter Acronym): ISP or something else?

  • Every product needs a TLA, Let's call it ISP (IBM Spectrum Protect).

    Votes: 8 23.5%
  • Keep using TSM for Spectrum Protect.

    Votes: 17 50.0%
  • Let's be formal and just say Spectrum Protect

    Votes: 5 14.7%
  • Other (please comement)

    Votes: 4 11.8%

Forum statistics

Threads
30,926
Messages
131,573
Members
21,207
Latest member
Nur03